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Planisware VS Tactful.ai

Compare Planisware VS Tactful.ai and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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  3. » Reviews
  4. » Alternatives

Planisware logo Planisware

Planisware PPM software supports NPD and R+D processes to help organizations make confident business decisions.

Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.
  • Planisware Landing page
    Landing page //
    2023-09-18
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

Planisware videos

+ Add

Planisware Enterprise – how does it meet the key requirements for PPM tools?

More videos:

  • Review - 3- Planisware Project Planning

Tactful.ai videos

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Tactful Unified Cognitive Customer Experience Platform

Category Popularity

0-100% (relative to Planisware and Tactful.ai)

Planisware

Tactful.ai

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Chatbots
0 0%
Chatbots
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Planisware and Tactful.ai

Planisware Reviews

The Ultimate List of 20 Best AI Work Management Tools
AI assistant: Planisware accelerates project creation using Generative AI to assist in WBS and schedule generation, improves user adoption with the AI-powered chatbot Oscar, automates data retrieval and entry, enhances data quality with anomaly detection, and automates forecasting through predictive analytics for more accurate project planning and decision-making.
Source: ppm.express

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    🏁 Competitors: Intercom, Freshdesk, Zoho SalesIQ, HelpScout, HelpCrunch, Drift
    👍 Pros:    Affordable|Automation|Omni-channel|Live chat
    👎 Cons:    Notifications

Social recommendations and mentions

Based on our record, Planisware seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Planisware mentions (1)

  • We need to talk about parentheses
    Examples (for Common Lisp, so not citing Emacs): reddit v1, Google's ITA Software that powers airfare search engines (Kayak, Orbitz…), Postgres' pgloader (http://pgloader.io/), which was re-written from Python to Common Lisp, Opus Modus for music composition, the Maxima CAS, PTC 3D designer CAD software (used by big brands worldwide), Grammarly, Mirai, the 3D editor that designed Gollum's face, the ScoreCloud app... - Source: Hacker News / 3 months ago

Tactful.ai mentions (0)

We have not tracked any mentions of Tactful.ai yet. Tracking of Tactful.ai recommendations started around Mar 2021.

What are some alternatives?

When comparing Planisware and Tactful.ai, you can also consider the following products

Sciforma - Enterprise project management software that combines project and portfolio management: portfolio analysis, scheduling & resource management

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

ITM Platform - Cloud-based Project Management Solutions

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

Workfront - Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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