Software Alternatives, Accelerators & Startups

PING VS Atera

Compare PING VS Atera and see what are their differences

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PING logo PING

PING (Partimage Is Not Ghost) is a free software Linux-based live CD ISO built upon the partimage...

Atera logo Atera

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platformโ€”streamlining organizational IT management at scale with our proprietary Action AIโ„ข.
  • PING Landing page
    Landing page //
    2021-12-26
  • Atera Action AIโ„ข
    Action AIโ„ข //
    2024-06-13
  • Atera IT Automations
    IT Automations //
    2024-06-13
  • Atera Real-time Monitoring and Alerts
    Real-time Monitoring and Alerts //
    2024-06-13
  • Atera Helpdesk and Ticketing
    Helpdesk and Ticketing //
    2024-06-13

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Ateraโ€™s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.

PING features and specs

  • Easy Connectivity Testing
    PING allows users to test the reachability of a host on an Internet Protocol (IP) network, making it a valuable tool for troubleshooting network connectivity issues.
  • Quick Response
    By sending a series of Echo Request messages and waiting for Echo Reply messages, PING provides quick feedback on the status of network connections, aiding in rapid diagnostics.
  • Minimal Setup
    PING requires minimal setup and can be used immediately, making it accessible even for users without advanced technical knowledge.
  • Widely Available
    As one of the most fundamental network utilities, PING is available on virtually all operating systems, offering a universal solution for connectivity testing.
  • Low Resource Consumption
    PING consumes very little network and system resources, making it an efficient tool for diagnosing network issues without significant overhead.

Possible disadvantages of PING

  • Limited Diagnostic Information
    While PING can confirm if a host is reachable, it doesn't provide detailed diagnostic information such as the nature of the problem or specific areas of network failure.
  • Firewall and Security Restrictions
    Many networks have firewall rules or security settings that block PING requests, which can result in false negatives and limit the utility of the tool.
  • Does Not Measure Quality
    PING measures reachability but does not provide insights into network quality aspects such as bandwidth, jitter, or packet loss, which are vital for diagnosing performance issues.
  • Potential for Abuse
    Due to its simplicity, PING can be exploited for Denial of Service (DoS) attacks by overwhelming a target with excessive requests, leading to misuse in malicious activities.
  • Dependent on Network Type
    The effectiveness of PING can vary depending on the type of network (e.g., local vs. wide area networks), with some networks having higher latencies or other characteristics that can obscure results.

Atera features and specs

  • Remote Monitoring
  • Help desk
  • IT Asset Management
  • Network Monitoring
  • Remote Desktop Access
  • Remote Control
  • Patch Management

Analysis of PING

Overall verdict

  • Good

Why this product is good

  • PING (ping.windowsdream.com) is generally well-regarded for its reliability and comprehensive set of tools for network diagnostics. It provides users with valuable insights into network performance and connectivity issues, making it a popular choice for IT professionals and network administrators.

Recommended for

  • Network administrators
  • IT professionals
  • Tech-savvy individuals
  • Organizations requiring robust network monitoring tools

Analysis of Atera

Overall verdict

  • Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

  • Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

    Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

PING videos

Ping golf face a HUGE challenge - G410 IRONS REVIEW

More videos:

  • Review - Have PING run out of ideas.......PING G410 Driver FULL Review
  • Review - NEW PING i500 IRONS REVIEW - RICK SHIELS

Atera videos

Enter a new era of AI-powered IT with Atera

More videos:

  • Tutorial - Here's how to streamline your IT workflow - go to: Atera.com
  • Tutorial - Trapp - Atera Customer Stories
  • Tutorial - AI Explainer
  • Review - Atera Review 2024 - Best Remote Monitoring and Management Software (RMM)
  • Review - Atera Review - An in depth look at the PSA and RMM for MSPs
  • Review - Atera Review: The best all in one solution
  • Review - Atera Review: Atera, Dump the other options

Category Popularity

0-100% (relative to PING and Atera)
Tech
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Contact Management
100 100%
0% 0
IT Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare PING and Atera

PING Reviews

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Atera Reviews

  1. Frank Richards
    ยท Developer at RisingMax - IT Consulting ยท
    Great tool!

    Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.

    ๐Ÿ‘ Pros:    Improved efficiency|User friendly interface|Proactive monitoring
    ๐Ÿ‘Ž Cons:    Learning curve|Limited customization

HWMonitor Review & Alternatives for 2023
The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesnโ€™t need to have any major infrastructure on its own site. The remote systems being monitored do need to have agent software installed, however. The MSPs managers and technicians access the Atera dashboard through any...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. Itโ€™s risk-free, no credit card required, and gain access to all Atera has to offer!
12 Best RMM Software and Tools for 2021
Atera RMM is widely regarded as one of the best remote monitoring platforms for MSPs on the market. Atera can automatically scan a network for devices and add them to the platform for monitoring. The scanning is continuous so that any other devices added after the initial setup are also discovered.
8 Best RMM Software and Tools
Atera is an IT management company based in Tel Aviv, Israel. They develop Ateraโ€™s RMM software, which is an all-in-one solution, combining the traditional RMM with Professional Services Automation (PSA), remote access, billing, and reporting into a single platform. Atera is one of the most comprehensive RRM tools on the market.
Source: www.pcwdld.com
Top IT Management Software 2021
Large companies tend to have employees in a variety of locations around the world that need IT support. Atera offers remote monitoring and management options, so your IT team can keep an eye on operations wherever they are. Alerts are delivered in real-time. Youโ€™ll know about problems as they arise and can mobilize your IT team quicker to respond to them.

Social recommendations and mentions

Based on our record, Atera should be more popular than PING. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PING mentions (1)

  • Can you take your current Linux installation and migrate it to another machine? Exactly as-is
    He needs some kind person that would take the time to explain him how to that kind of "migration", also explaining him what is the difference between doing this and a low level copy with Clonezilla or PING. Source: about 4 years ago

Atera mentions (5)

  • Chat is a mess...
    Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
  • Best HaloPSA alternatives?
    Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
  • Atera ticketing issue
    If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago
  • Phone Support
    Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: about 4 years ago
  • Password Reset
    Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 4 years ago

What are some alternatives?

When comparing PING and Atera, you can also consider the following products

Acronis True Image - (Formerly Acronis True Image) Complete protection for your digital life

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Evercontact - Your contacts always up to date and automatically with Evercontact.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

CONTACTBOX - CONTACTBOX combines the simplicity of an address book with effective functions of a CRM system.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page