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Phusion Passenger VS Surfboard

Compare Phusion Passenger VS Surfboard and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Phusion Passenger logo Phusion Passenger

Phusion Passenger is a multi-language (Ruby, Python, Node) web & app server which can integrate into Apache and Nginx

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Phusion Passenger Landing page
    Landing page //
    2021-07-31
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Phusion Passenger

Website
phusionpassenger.com
Pricing URL
Official Phusion Passenger Pricing
$ Details
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Phusion Passenger features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Phusion Passenger videos

+ Add

Phusion Passenger Standalone: basic usage (old version)

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Phusion Passenger and Surfboard)

Phusion Passenger

Surfboard

Web And Application Servers
100 100%
Web And Application Servers
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Web Servers
100 100%
Web Servers
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Phusion Passenger and Surfboard. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Phusion Passenger and Surfboard

Phusion Passenger Reviews

Unicorn vs. Puma vs. Passenger: which app server is right for you?
I'm probably stating the obvious, but you can't use a multithreading app server if your app isn't threadsafe. In that case, Puma, Unicorn, and Passenger can all work. For Puma, you'll just limit each worker process to one thread. It then behaves like Unicorn or the open-source Passenger version.
Source: scoutapm.com

Surfboard Reviews

We have no reviews of Surfboard yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Phusion Passenger seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Phusion Passenger mentions (1)

  • Passenger isn't loading my app directory
    Okay so, I tried a few things. I'll do some explaining so we're on the same page, since it's my first project and I don't really know what I'm talking about. I'm following this guide on the phusionpassenger.com website. Source: 11 months ago

Surfboard mentions (0)

We have not tracked any mentions of Surfboard yet. Tracking of Surfboard recommendations started around Apr 2022.

What are some alternatives?

When comparing Phusion Passenger and Surfboard, you can also consider the following products

Apache Tomcat - An open source software implementation of the Java Servlet and JavaServer Pages technologies

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Microsoft IIS - Internet Information Services is a web server for Microsoft Windows

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

LiteSpeed Web Server - LiteSpeed Web Server (LSWS) is a high-performance Apache drop-in replacement.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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