phpBB VS inSided

Compare phpBB VS inSided and see what are their differences

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phpBB

Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

inSided

Online Customer Success Community platform & Knowledge Base

Landing page //
2023-03-23

Landing page //
2023-05-22

The #1 Customer Success Community for Support, CS and Product Feedback & ideation at SaaS & subscription based companies

phpBB

Website: phpbb.com
Pricing URL: -
$ Details
Platforms: -
Release Date: -

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inSided

Website: insided.com
Pricing URL: Official inSided Pricing
$ Details: paid Free Trial $800.0 / Monthly
Platforms: Cloud
Release Date: 2010 November
Startup details
Country: The Netherlands
State: Noord-Holland
City: Amsterdam
Founder(s): Robin van Lieshout
Employees: 50 - 99

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phpBB features and specs

Open Source
phpBB is an open-source software, which means it is free to use, modify, and distribute. This can drastically reduce the cost of setting up a forum.
Customizability
phpBB offers extensive customization options, including a wide array of plugins and themes to tailor the forum to specific needs.
Extensive Documentation
The platform has comprehensive documentation, tutorials, and a supportive community, making it easier for users to navigate and solve issues.
Strong Security Features
phpBB comes with built-in security features such as anti-spam measures and CAPTCHA validation to protect against unauthorized access and spam.
Scalability
It is highly scalable, capable of handling small communities and large, high-traffic forums effectively.
Active Community
There is a large, active user community which contributes to ongoing development and provides support.

Possible disadvantages of phpBB

Complex Setup and Maintenance
Setting up and maintaining phpBB can be complex and may require a certain level of technical expertise, especially for beginners.
Frequent Updates
The need for frequent updates can be considered a downside as managing updates and compatibility with plugins and themes can be time-consuming.
Performance Issues
Large forums with high traffic can experience performance issues if not properly optimized.
Limited Built-in Features
Some advanced features are not available out-of-the-box and require additional plugins or custom development.
Potential Security Vulnerabilities
As with any popular platform, phpBB can be a target for hackers if not properly maintained with timely updates and security best practices.

inSided features and specs

Integrations
Gainsight, Mixpanel, Zapier, Zendesk, SalesForce

Analysis of phpBB

Overall verdict

phpBB is a good choice for those looking for a free and feature-rich forum platform. Its flexibility and customizability make it suitable for a variety of online communities. However, it may require a bit of a learning curve for users unfamiliar with forum software.

Why this product is good

phpBB is a popular open-source forum software known for its robust set of features, strong community support, and extensive customization options. It offers users the ability to create and manage forums with ease, supports a wide range of extensions, and provides a high level of security. Its comprehensive documentation and active support community make it an appealing choice for both beginners and experienced users.

Recommended for

phpBB is recommended for individuals or organizations looking to build and manage an online community. It is well-suited for those who want a customizable and secure forum solution, especially if they have the technical skills to take advantage of its extensive features and customization options.

Analysis of inSided

Overall verdict

inSided is generally considered a strong option for companies looking to build and manage online communities. It is particularly praised for its ability to drive customer engagement and provide insightful analytics. However, the suitability of inSided will ultimately depend on specific business needs and the desired community features.

Why this product is good

inSided is a community engagement platform known for helping companies connect with their customers through online communities, forums, and self-service support. Its features often include community management tools, analytics, and integration capabilities with other customer support solutions. Many users appreciate the platform for its user-friendly interface, robust community engagement tools, and ability to enhance customer support and feedback channels.

Recommended for

inSided is recommended for businesses and organizations that wish to strengthen customer engagement, improve customer support, and foster community-driven content and discussions. It is particularly useful for SaaS companies, tech firms, and customer-centric organizations that prioritize building lasting customer relationships and community interaction.

phpBB videos

+ Add

PHPbb for Beginners - Creating a Community Forum

inSided videos

+ Add

IM John Chow Review - Insided the Members Area

Category Popularity

0-100% (relative to phpBB and inSided)

phpBB

inSided

Forums And Forum Software

85 85%

Forums And Forum Software

15% 15

Forums

100 100%

Forums

0% 0

Community Management

0 0%

Community Management

100% 100

Community Platform

100 100%

Community Platform

0% 0

User comments

Share your experience with using phpBB and inSided. For example, how are they different and which one is better?

Social recommendations and mentions

Based on our record, phpBB seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

phpBB mentions (2)

Best way to host a small forum?
Excellent! Glad we could get you sorted! Hosting can be scary and it's okay to be afraid to touch things or not understand certain settings or terms. Especially if you're new. The key is to read the documentation. For your forum needs, this can be found at https://mybb.com and https://phpbb.com. Source: over 2 years ago
Looking for resources to learn authentication and security in-depth
You may find a current, object-oriented version of phpBB to be just the ticket. It will teach you how to structure the database, authenticate users, manage sessions and selectively display content according to user level, group membership, and other policies. Source: about 5 years ago