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Based on our record, UserVoice seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
Thanks Atera for listening to your MSPs and adopting uservoice.com for your revamped Features Board. - Source: Reddit / about 1 month ago
This doesn't seem to be incompatible with a uservoiceforum where customers can see, vote and comment on other's ideas and suggestions... - Source: Reddit / 5 months ago
If I may suggest, a platform such as uservoice.com would be a great replacement for your current feature board. It might require a little bit more work on your end (for example to merge together several feature requests that are essentially the same), but this would give you a true view of what MSPs really need. This is a win-win for you bringing to market the features that are needed to increase your software... - Source: Reddit / 5 months ago
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.
DISQUS - Disqus is a global comment system that improves discussion on websites and connects conversations across the web.
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.