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Paylocity VS CloudTalk

Compare Paylocity VS CloudTalk and see what are their differences

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Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Paylocity logo Paylocity

Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

CloudTalk logo CloudTalk

Work locally, grow globally
  • Paylocity Landing page
    Landing page //
    2023-07-06
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

Paylocity

Website
paylocity.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

CloudTalk

Website
cloudtalk.io
Pricing URL
Official CloudTalk Pricing
$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Startup details
Country
Slovakia
Edit details

Paylocity features and specs

  • User-Friendly Interface
    Paylocity offers an intuitive and easy-to-navigate interface which enhances user experience and reduces the learning curve for new users.
  • Comprehensive HR Solutions
    It provides a wide range of HR solutions including payroll, benefits administration, time tracking, and talent management, which can streamline many HR processes.
  • Customizable Reporting
    The platform allows for extensive and customizable reporting features, which can help businesses generate insightful data to make informed decisions.
  • Mobile Accessibility
    Paylocity offers a mobile app that enables employees and HR professionals to access necessary functions and information on-the-go.
  • Customer Support
    The platform is known for its responsive and helpful customer support, allowing users to resolve issues and get assistance promptly.

Possible disadvantages of Paylocity

  • Pricing
    Paylocity can be more expensive than some of its competitors, which might be a constraint for smaller businesses with tight budgets.
  • Complex Setup Process
    Initial setup and configuration can be time-consuming and complex, potentially requiring dedicated resources to get everything running smoothly.
  • Integration Limitations
    Although Paylocity offers various integration options, some users have reported limitations and difficulties in integrating with certain third-party applications.
  • Slower Processing Times
    Some users have noted that payroll and other processes can sometimes be slower compared to other platforms.
  • Limited Customization
    While it offers customizable reporting, some users feel other customization options within the platform are limited.

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Analysis of Paylocity

Overall verdict

  • Overall, Paylocity is considered a good platform for companies seeking to enhance their HR and payroll capabilities. However, as with any software, its effectiveness can vary based on specific organizational needs and implementation strategies.

Why this product is good

  • Paylocity is a notable platform in the human capital management space, offering comprehensive payroll and HR solutions that cater to the needs of small to medium-sized businesses. The software is acclaimed for its robust features, user-friendly interface, and strong customer support. In addition, its services help streamline payroll processing, enhance benefits administration, and improve time and labor management.

Recommended for

  • Small to medium-sized businesses looking for a comprehensive HR and payroll solution.
  • Organizations seeking an integrated platform to manage their workforce efficiently.
  • Companies that value robust customer support and user-friendly interfaces in their HR tech stack.

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

Paylocity videos

+ Add

Paylocity Product FY19 Release Highlights

More videos:

  • Review - Paylocity Employee Reviews - Q3 2018
  • Review - Paylocity FY18 Year in Review

CloudTalk videos

+ Add

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Paylocity and CloudTalk)

Paylocity

CloudTalk

HR
100 100%
HR
0% 0
Communication
0 0%
Communication
100% 100
HR Tools
100 100%
HR Tools
0% 0
VoIP
0 0%
VoIP
100% 100

User comments

Share your experience with using Paylocity and CloudTalk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Paylocity and CloudTalk

Paylocity Reviews

PeopleSoft Alternatives: 10 Modern HRIS Solutions for Every Business Size
Paylocity stands out for its comprehensive set of services tailored to the mid-market. It offers a spectrum of features including payroll, benefits management, and talent acquisition within a user-friendly platform. This modern HR software is noted for balancing functionality with cost-effectiveness, making it a practical choice for businesses looking for a full-suite HRIS.
Source: www.outsail.co
Top 6 Paylocity alternatives and competitors (in-depth comparison)
While Paylocity markets itself to companies of all sizes, it mostly caters to large organizations. That means it includes features like benefits management and compensation tools that small businesses with hourly teams wonโ€™t need. All these different features make the software more demanding to use. And because Paylocity has a steeper learning curve, it can lead users to...
Source: www.joinhomebase.com
The best 6 Paylocity competitors
Unlike Paylocity, which focuses on payroll automation, Rippling goes beyond payroll automation, offering customizable workflows across your entire HR, IT, and finance functions. With access to data from three key sectors, Rippling also offers a much more advanced reporting and analytics functionality than Paylocity. Where Paylocity offers 12 template reports, Rippling has...
Source: www.rippling.com
Top 6 UKG Competitors and Alternatives
Paylocityโ€™s module-based pricing structure lets you purchase features that are right for your organization. For example, you can mix and match payroll, talent management and worker surveys. This flexibility makes it excellent for growing companies seeking straightforward yet scalable HR solutions.
Source: www.techrepublic.com
Best Paylocity Competitors & Alternatives in 2024
Best Paylocity Competitors & Alternatives in 2024 Paylocity has secured a spot as one of the top payroll providers thanks to its convenience and comprehensive features. However, as companiesโ€™ needs evolve, we explore Paylocity alternatives and competitors that stay current with these changes.
Source: www.myshortlister.com

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Paylocity seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Paylocity mentions (2)

  • Best way to get all IPs of a tool/service
    Create the FQDN entry as paylocity.com (or whatever domain they use) and confirm it is resolved to an IP by the Gate. It may take a minute to update after creation. Source: about 5 years ago
  • Best way to get all IPs of a tool/service
    HR has a payroll tool that is randomly having issues. I am almost positive it's the deep SSL inspection. I want to whitelist it but not sure if I should do the domain name paylocity.com or if I should try to get it's IPs. Source: about 5 years ago

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Paylocity and CloudTalk, you can also consider the following products

UKG - UKG Pro is one of the powerful, global human capital management solutions like global workforce management, flexible or seamless human resource management that drive the growth of your in an appropriate business way.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Workday - Workday is an onโ€‘demand financial management and human capital management software solution.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Paychex - Are you in need of payroll services, HR services, 401(k) and benefits administration, or more? No matter the size of your business, Paychex can help.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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