We installed the software and started to populate it. After a while we experienced login problems. For some mysterious reason, some users can only login to it from one computer but when they try it from a different computer using the same credentials then it fails. Documentation is poor - when we go to the Wiki, the FAQ pages are not available? The discussion page is also empty. We could not find a user manual. We are looking for other options.
Running on Ubuntu 16.04LTS server. It works very well. We wrote some aditional php web-page functions to directly access the MYSQL database to implement a few additional functions. Because it is open source it is relatively easy to modify for specific extra functions. Fast FREE and not encumbered by proprietary stuff, adverts or forcing you to divulge company data to an online service. Easy to do backups and clone to other machines. A really useful tool. It is a good idea if the administrator has a basic competance in Linux and web/php admin. Overall very good.
PartKeepr might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Thanks for the links. I am now looking at PartKeepr, which doesn't seem too daunting. Source: about 1 year ago
You should look at any open source apps that do something like this already. There are many. https://partkeepr.org/ is one I found after 2 minutes of googling. Source: over 1 year ago
Partkeepr may solve some of that problem for you - https://partkeepr.org/. Source: about 2 years ago
For your use case it sounds that snipe-it might be the perfect fit. It can be self hosted, open source, has a login system, has a user system incase you let people borrow items, supports barcodes, supports putting an item out of service incase its broken, supports keeping track of serial numbers and much more. Another one ive tried is partkeepr which is mainly focused on individual electronic components but can... Source: over 2 years ago
Regarding other softwares for manual entry you might want to take a look at: https://partkeepr.org/. Source: over 2 years ago
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
BOMIST - Parts Inventory and BOM Management for Electronics
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Stockpile - Stockpile is a free online inventory system for small business and at home uses.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!