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PagerDuty VS DevRev

Compare PagerDuty VS DevRev and see what are their differences

PagerDuty

Cloud based monitoring service

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
DevRev

DevRev is the world's first Dev CRM that brings developers and customers together through the product.

Rating
0 reviews
Pricing
Open source Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
Hyperview
DCIM software reinvented. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, PagerDuty should be more popular than DevRev. It has been mentioned 7 times since March 2021.

social mentions
7 vs 2
Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 117

Base details

Website, pricing, platforms and company facts side by side.

PagerDuty
DevRev
Website pagerduty.com devrev.ai
Pricing
Official pricing
Open source Freemium Free trial
Company Startup from the United States 2020
Listed in
Incident Management Site Reliability Monitoring Tools Event Intelligence +1
Developer Tools Developer APIs CRM Customer Support AI +2

About PagerDuty and DevRev

In their own words, as submitted to SaaSHub.

PagerDuty
DevRev

No description of PagerDuty yet.

A DevCRM connects the makers to the customer by delivering a system of record, social experience, and a suite of platform connections to create a single source of truth for all customer, product, and work-related data.

Read more about DevRev

Features and specs

What each product offers, as listed by its team.

PagerDuty 5 features
DevRev 3 features
  • Comprehensive Incident Management
    PagerDuty provides a robust incident management platform, allowing teams to efficiently manage, escalate, and resolve incidents in real-time.
  • Integrations
    The platform offers extensive integrations with various tools and services including monitoring systems, ticketing tools, and chat applications, enhancing its utility in diverse IT environments.
  • Automation
    PagerDuty incorporates automation features that can help reduce the manual effort involved in managing incidents, such as automated triage and alerting.
  • Mobile Accessibility
    The mobile app enables on-the-go access, allowing users to manage and respond to incidents from anywhere, ensuring faster resolution times.
  • Analytics and Reporting
    PagerDuty offers robust analytics and reporting tools, enabling organizations to gain insights into incident patterns, response times, and system performance.

Possible disadvantages

  • Cost
    PagerDuty can be expensive, especially for small to medium-sized businesses or startups, making it less accessible to organizations with limited budgets.
  • Complexity
    The platform can be complex and may require significant time and effort for setup and configuration, particularly for teams without dedicated DevOps personnel.
  • Learning Curve
    Due to its comprehensive feature set, there may be a steep learning curve for new users, which could result in slower initial adoption.
  • Customization Limitations
    While it offers many customization options, some users may find limitations in customizing the tool to fit very specific or unique workflows.
  • Alert Fatigue
    Without proper configuration and management, users might experience alert fatigue due to excessive notifications, which can lead to important alerts being missed or ignored.
  • Issue and Ticket Management
  • GitHub Integration
  • Jira Integration

Analysis

An editorial look at what each product does well and who it suits.

PagerDuty
DevRev

Overall verdict

  • Overall, PagerDuty is considered good for organizations looking for a comprehensive incident management solution. It provides a reliable and efficient way to handle alerts and manage on-call schedules, making it a valuable tool in a company's operational toolkit.

Why this product is good

  • PagerDuty is a widely used incident management and response platform that helps organizations ensure reliable services by reporting issues in real time. It is known for its robust alerting system, integration capabilities with other tools, and its ability to help teams efficiently manage and resolve incidents. The platform offers features such as on-call scheduling, automated escalation policies, and analytical insights which are valuable for improving operational efficiency. Its user-friendly interface and flexibility make it popular among DevOps teams and IT departments.

Recommended for

  • DevOps teams
  • IT operations
  • Site reliability engineers
  • Organizations looking to improve their incident response processes
  • Companies needing real-time alerting and monitoring integration

No analysis of DevRev yet.

Videos

Walkthroughs and reviews on video.

PagerDuty 3 videos + Add
DevRev 1 video + Add

PagerDuty Review (Real User: Becky Douglass)

More videos

  • - Dropbox Uses PagerDuty to Help Scale Digital Operations
  • - Getting Started With PagerDuty

Product Demo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
PagerDuty
DevRev
100% 100%
Monitoring Tools
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Incident Management
0% 0%
0% 0%
Developer Tools
100% 100%

User comments

Share your experience with using PagerDuty and DevRev. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

PagerDuty no reviews yet
DevRev no reviews yet

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We have no reviews of DevRev yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

PagerDuty 7 mentions
DevRev 2 mentions
  • 2025 — Part 2
    We use incident.io for managing incidents. It integrates nicely with Slack, creates a per-incident channel, and automatically adds the current on-call engineers to it, among other things. We saw great promise in the early days of their... - Source: dev.to / 12 months ago
  • PagerDuty Alerts for Important(ish) Stuff in GitHub
    Our team at PagerDuty has a number of open source repositories for our Ops Guides. These are a bunch of online docs that we created and manage about topics we think will help folks who use our products. The projects are stable; they... - Source: dev.to / almost 4 years ago
  • Can one "put" a book on a Kobo (Libra 2) REMOTELY?
    Koblime uses Sentry (https://sentry.io) to detect crashes and performance issues and PagerDuty (https://pagerduty.com) to send me an alert. The data tells me if an issue is isolated to a single region or user or if it's a site-wide... Source: almost 4 years ago

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  • Show HN: Open-source, browser-local data exploration using DuckDB-WASM and PRQL
    We faced a similar situation at https://devrev.ai/ a few months back, but we decided to go fully client side rather than using server side solutions like Cube. We developed our own open-source library Meerkat ( - Source: Hacker News / over 2 years ago
  • What all in one platform to use for saas
    Why don’t you check out DevRev? The idea here is to consolidate customer support (GPT chatbot, tickets, SLAs etc) with software development tools (issues, sprints, epics etc). Similar to how we experienced consolidation in infrastructure... Source: over 3 years ago

Alternatives to PagerDuty and DevRev

When comparing PagerDuty and DevRev, you can also consider the following products.

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