PackageX Receive
DelivApp
AfterShip
PAQATO
Threadbeast
Envoy Deliveries
parcelLab
Shoedazzle
UserVoice
Freshdesk
Intercom
UseResponse
Zendesk
tawk.to
LiveAgent
Canny
Our package management software uses machine vision and AI to automate your mailroom and front desk operations. PackageX Receive is easy to use, highly scalable, and works across industries, including:
Simply snap a photo of any package or delivery label (even handwritten! ✍️), and our package management software will: 🌟 Automatically extract all relevant information, 🌟 Match deliveries to the correct recipients, 🌟 Manage notifications, 🌟 Send alerts and reminders to all recipients, 🌟 Collect proof of pickups, and 🌟 Keep track of every item that enters and leaves your mailroom
👉 Trusted by smart teams at WeWork, DelVal, and more in 210+ cities worldwide 👉 100% powered by the cloud. No specialized hardware needed! 👉 Scan packages and notify recipients with the click of a single button 👉 Painless inbound and outbound package tracking 👉 Quick and powerful search: search by carrier, retailer, sender, sender address, or recipient 👉 Users can assign a designated pickup person to collect all of their business's packages 👉 Real-time data and insightful analytics for smarter mailroom operation management 👉 Custom branding features to personalize email communication 👉 Access to our "Virtual Mailroom" features. Convenient call to action buttons within your notification emails.
PackageX Receive UserVoiceBased on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
DelivApp - Software for managing online ordering, delivery and loyalty for multi-unit restaurants
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
