Software Alternatives, Accelerators & Startups

osTicket VS UltraVNC

Compare osTicket VS UltraVNC and see what are their differences

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

UltraVNC logo UltraVNC

VNC remote access software, support server and viewer software for on demand remote computer support. Remote desktop support software for remote PC control. Free
  • osTicket Landing page
    Landing page //
    2023-04-21

  • UltraVNC Landing page
    Landing page //
    2023-09-24

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

UltraVNC videos

Access any Computer From Anywhere with UltraVNC

More videos:

  • Review - Remote Desktop Access with UltraVNC

Category Popularity

0-100% (relative to osTicket and UltraVNC)
Customer Support
100 100%
0% 0
Remote Desktop
0 0%
100% 100
Help Desk
100 100%
0% 0
Remote PC Access
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and UltraVNC

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

UltraVNC Reviews

14 Best TeamViewer Alternatives of 2022
UltraVNC is not for those who are scared of technology. It is for those who have mastered technology. Despite its shortcomings (that you can maneuver around with some knowledge), UltraVNC is a very powerful tool, and a great alternative to TeamViewer.
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
UltraVNC is a remote access tool which allows you to access another computer securely. This application is for use by a user who are having advanced knowledge of computers and remote access.
Source: www.guru99.com
13 Best TeamViewer Alternatives Of 2019
UltraVNC is a free, open source remote desktop application for Windows. The application uses the RFB or Remote Frame Buffer Protocol to provide its users easy access to remote desktops over the internet or internal network.
Source: www.rankred.com
Alternatives to TeamViewer
Both the client as well as the server components of the free remote software offer extensive configuration possibilities. These give experts a huge amount of leeway. However, in return, they make it harder for less experienced users to get to grips with UltraVNC, which is also partially due to the old-fashioned menu interface. Since the signals from the server application...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, osTicket should be more popular than UltraVNC. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

UltraVNC mentions (9)

  • any rustdesk alternative that can p2p focused, where can we remote over internet when the other pc is in the ready to pair mode and we know its public ip. Without any relay server
    That said several VNC software does what you want. As I recall UltraVNC was a popular choice. Source: 12 months ago
  • How to access international internet in China
    Search for specific products to get around 'the great firewall' an alternative to paid for which I used when I worked in Beijing for a few weeks was an https tunnel back to my own PC at home using https://www.stunnel.org/static/stunnel.html then used an encrypted VNC connection with https://uvnc.com/ the encryption is a plugin also on their site as I recall. Source: about 1 year ago
  • Stable remote desktop Mac from Windows computer for Logic
    Simple VNC has never failed me. I do this a lot, and amy VNC client for windows, or any OS, (even iOS/Android) will do the trick. UltraVNC my preferred client. Source: over 1 year ago
  • OpenSSH on Windows 10
    I use VNC over SSH for this. I like UltraVNC server: https://uvnc.com/. Source: over 1 year ago
  • Best Open Source free TeamViewer be like program
    Not like teamviewer but, https://uvnc.com/. Source: over 1 year ago
View more

What are some alternatives?

When comparing osTicket and UltraVNC, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TightVNC - TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A. Read more about TightVNC.