Software Alternatives, Accelerators & Startups

osTicket VS SaveMyLeads

Compare osTicket VS SaveMyLeads and see what are their differences

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

SaveMyLeads logo SaveMyLeads

SaveMyLeads is a platform that increases your Facebook lead ads by integrating them via SMS, email, CRM, or into your spreadsheets.
  • osTicket Landing page
    Landing page //
    2023-04-21

  • SaveMyLeads Landing page
    Landing page //
    2022-02-25

Facebook Lead Ads transfer data to CRM or Email, Send SMS notifications. Transfer data or notifications about new leads in real time via Email, SMS or integrate with your CRM & Spreadsheets. Stop downloading CSV from Facebook again and again.

osTicket features and specs

No features have been listed yet.

SaveMyLeads features and specs

  • CRM Integration: Yes
  • Marketing Automation: Yes
  • SMS notifications: Yes
  • Chat/Messaging: Yes
  • Google Sheet integration: Yes
  • HubSpot Integration: Yes
  • Salesforce Integration: Yes
  • Slack integration: Yes
  • facebook messenger integration: Yes
  • Data Import/Export: Yes

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

SaveMyLeads videos

No SaveMyLeads videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to osTicket and SaveMyLeads)
Customer Support
100 100%
0% 0
Sales Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Business & Commerce
66 66%
34% 34

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and SaveMyLeads

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

SaveMyLeads Reviews

  1. SML helps me not miss potential clients

    SaveMyLeads is a very useful and comfortable service. I have been using it for more than 4 months to transfer leads from Facebook to Discord. Data is not lost during the transfer and arrives on time—after filling out a lead form on the social network. Setting up the integration was easy. Moreover, the developers took care of creating a video tutorial that gives a step-by-step algorithm for setting up. The usability of the interface is also high level. Everything is accessible and understandable.

    👍 Pros:    Reliability of the service, excellent usability of the interface, ease of setup, no errors in data transfer
    👎 Cons:    I didn't notice any cons. everything suits me.
  2. SML simplifies order processing

    We use this connector to automatically process orders. We connected integrations for the SMS service, CRM and Slack channel. As a result, we received automatic SMS sending to new clients, automatic transfer of all necessary data to the CRM and Slack.

  3. Good for automation

    We needed a solution to automate the transfer of contacts from Facebook to the GetResponse database. We didn’t want to bother with API integration, so we looked for a suitable no-code service. SaveMyLeads did not disappoint - everything was extremely simple, fast and accessible.

    🏁 Competitors: Zapier

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

SaveMyLeads mentions (0)

We have not tracked any mentions of SaveMyLeads yet. Tracking of SaveMyLeads recommendations started around Aug 2021.

What are some alternatives?

When comparing osTicket and SaveMyLeads, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PersistIQ - It takes multiple touch points before a lead engages. PersistIQ automates the tedious parts while preserving the key human elements of sales

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BuzzBuilder - BuzzBuilder is a web-based lead generation tool that manages targeted email marketing campaigns and generates B2B sales leads.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CloudSponge - Companies from every industry use CloudSponge’s Contact Picker to get access to their users’ address books.