Software Alternatives, Accelerators & Startups

osTicket VS Sage Intacct

Compare osTicket VS Sage Intacct and see what are their differences

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Sage Intacct logo Sage Intacct

Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.
  • osTicket Landing page
    Landing page //
    2023-04-21

  • Sage Intacct Landing page
    Landing page //
    2023-08-17

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Sage Intacct videos

Sage Intacct : An overview of Cloud Based Financial Management Solution

More videos:

  • Review - Migrating to Sage Intacct from QuickBooks
  • Review - Intacct Accounting Software Integration Overview
  • Demo - Sage Intacct & Salesforce Integration Overview

Category Popularity

0-100% (relative to osTicket and Sage Intacct)
Customer Support
100 100%
0% 0
Accounting
0 0%
100% 100
Help Desk
100 100%
0% 0
ERP
0 0%
100% 100

User comments

Share your experience with using osTicket and Sage Intacct. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Sage Intacct

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Sage Intacct Reviews

Top 9 NetSuite Alternative Software for Professional Services
In many ways, Sage Intacct is a similar solution to NetSuite. For users looking for a variation on ERP software, Sage Intacct can be a good choice. However, Sage Intacct shares many of the same downsides as NetSuite: complexity, longer implementation, and steeper pricing than more streamlined all-in-one agency management solutions.
Source: productive.io
Best ERP Software 2022: Top Rated ERP Systems Comparison
Sage offers one of the best cloud-based accounting financial Enterprise Resource Planning products for small- and mid-sized organizations. Though Sage Intacct’s core functionality is Finance and Accounting, it also contains order management, purchasing modules.
10 of the Best FreshBooks Alternatives That Will Make Bookkeeping Easier
Sage Intacct is a robust accounting solution than FreshBooks. It has a suite of advanced tools for revenue and inventory management. It contains many industry-specific packages built to align with your precise needs.
Source: shanebarker.com
10 Best accounting software for Salesforce businesses
Mid-sized to large organizations, which are Sage Intacct’s target market, need to know that their accounting platform is secure and helps them with compliance, including GAAP. User-level permissions ensure that employees only have access to what they need. One of Sage Intacct’s best features is its audit trail functionality, which tracks every action taken on every...
How Intacct Stacks Up Against 5 Cloud-based Competitors
As a Tier II, AICPA-preferred application, Intacct is an excellent choice for smoothly handling complex accounting needs, and it offers businesses the scalability necessary to encourage growth. By contrast, some of the other popular market players are designed for smaller businesses and make it difficult to comply with GAAP standards – a software flaw that many growing,...

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

Sage Intacct mentions (0)

We have not tracked any mentions of Sage Intacct yet. Tracking of Sage Intacct recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and Sage Intacct, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FreshBooks - The ideal accounting software for small business owners.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.