Software Alternatives, Accelerators & Startups
Register | Login

osTicket VS Oracle NetSuite

Compare osTicket VS Oracle NetSuite and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Oracle NetSuite logo Oracle NetSuite

NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • Oracle NetSuite Landing page
    Landing page //
    2021-10-08

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Oracle NetSuite videos

+ Add

Independent Review of Oracle Netsuite ERP | Small Business Accounting Software or Enterprise Ready?

More videos:

  • Review - Microsoft Dynamics 365 vs. NetSuite: An Unbiased Comparison
  • Demo - Oracle NetSuite Product Demo
  • Review - Oracle NetSuite Review: Key Modules, Pros And Cons, And Alternatives
  • Review - Oracle NetSuite ERP Implementation Challenges Revealed [Common Risks and Pitfalls]
  • Review - What is Oracle NetSuite? Introduction to NetSuite ERP for Small and Mid-Size Business

Category Popularity

0-100% (relative to osTicket and Oracle NetSuite)

osTicket

Oracle NetSuite

Customer Support
100 100%
Customer Support
0% 0
ERP
0 0%
ERP
100% 100
Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using osTicket and Oracle NetSuite. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Oracle NetSuite

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Oracle NetSuite Reviews

Top 9 Odoo Alternatives
NetSuite’s intelligence user interface provides users with pertinent business data within the system, allowing them to understand their tasks and how they contribute to the business. With over 24,000 customers in more than 200 countries worldwide, Oracle NetSuite has proven itself as a reliable and robust ERP solution.
Source: softwareconnect.com
9 Small Business Inventory Management Software
With NetSuite, you're getting a cloud-based financial management system that integrates seamlessly with inventory, CRM, and eCommerce. As a small business owner, this unification is pivotal for making data-driven decisions, from tracking real-time inventory to evaluating customer interaction.
Source: www.zarmoney.com
12 Best Asset Management Software For IT Teams In 2023
Why I picked NetSuite: I chose NetSuite for its ability to help organizations track depreciating assets and leased equipment like vehicles, buildings, and machinery. In my opinion, the platform is also one of the most practical, time-saving solutions to take on a variety of business functions like HR and finance.
Source: thectoclub.com
Top 10 Competitors and Alternatives to Handshake in 2022
‍NetSuite's Suite eCommerce software offers a wide range of features, and it possesses an order management system that can manage and work with orders from various mediums. NetSuite eCommerce aims to be an all-in-all eCommerce platform that doesn't require the need for integration with other platforms and mediums. It's robust and most suited for more prominent companies and...
Source: www.growmax.io
Best ERP Software 2022: Top Rated ERP Systems Comparison
NetSuite has been acquired and marketed by Oracle Corp. NetSuite comprises five suites, ERP, CRM, E-Commerce, Professional services automation, Human Capital Management, along with NetSuite OneWorld, using which NetSuite can be implemented across currencies and it can also manage many subsidiaries of an organization.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

Oracle NetSuite mentions (0)

We have not tracked any mentions of Oracle NetSuite yet. Tracking of Oracle NetSuite recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and Oracle NetSuite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Odoo - An all-integrated business app suite to unleash your growth potential.

Loading...