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osTicket VS Content Grabber

Compare osTicket VS Content Grabber and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Content Grabber logo Content Grabber

Content Grabber is an automated web scraping tool.
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • Content Grabber Landing page
    Landing page //
    2023-04-11

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Content Grabber videos

+ Add

Tutorial Web Scrapping - Content Grabber - Telelistas

More videos:

  • Tutorial - Web scraping Zomato - Tutorial Content Grabber - Learning Web Scraping
  • Review - Content Grabber 2.0 what is new?

Category Popularity

0-100% (relative to osTicket and Content Grabber)

osTicket

Content Grabber

Customer Support
100 100%
Customer Support
0% 0
Web Scraping
0 0%
Web Scraping
100% 100
Help Desk
100 100%
Help Desk
0% 0
Data Extraction
0 0%
Data Extraction
100% 100

User comments

Share your experience with using osTicket and Content Grabber. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Content Grabber

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Content Grabber Reviews

We have no reviews of Content Grabber yet.
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Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

Content Grabber mentions (0)

We have not tracked any mentions of Content Grabber yet. Tracking of Content Grabber recommendations started around Mar 2021.

What are some alternatives?

When comparing osTicket and Content Grabber, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

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