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OriginOne VS Surfboard

Compare OriginOne VS Surfboard and see what are their differences

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OriginOne logo OriginOne

Finally, there is one software platform to manage HR, Occupational Health screening, Workforce Management & Employee Verification

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • OriginOne Landing page
    Landing page //
    2023-05-03
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

OriginOne

Website
origin.net
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

OriginOne features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

OriginOne videos

No OriginOne videos yet. You could help us improve this page by suggesting one.

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Surfboard videos

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Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to OriginOne and Surfboard)

OriginOne

Surfboard

Employee Scheduling
26 26%
Employee Scheduling
74% 74
Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Communication
46 46%
Communication
54% 54

User comments

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What are some alternatives?

When comparing OriginOne and Surfboard, you can also consider the following products

Aspect EQ Workforce Optimization Suite - Workforce management, quality and performance management, analytics, cloud or on-premise

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

NICE Workforce Optimization - Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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