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OpenSupports VS GetSatisfaction

Compare OpenSupports VS GetSatisfaction and see what are their differences

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  2. » Videos
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OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
  • OpenSupports Landing page
    Landing page //
    2021-10-22
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30

OpenSupports videos

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How To install OpenSupports on CentOS Linux 7.4

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Category Popularity

0-100% (relative to OpenSupports and GetSatisfaction)

OpenSupports

GetSatisfaction

Help Desk
27 27%
Help Desk
73% 73
Customer Support
31 31%
Customer Support
69% 69
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpenSupports and GetSatisfaction

OpenSupports Reviews

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GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

What are some alternatives?

When comparing OpenSupports and GetSatisfaction, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zammad - The Zammad - Help Desk and Ticket System - Community Page

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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