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OpenSupports VS UserVoice

Compare OpenSupports VS UserVoice and see what are their differences

Simple open source ticket system with user system and modern design.

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
OpenSupports Landing Page
OpenSupports Landing Page
UserVoice Landing Page
UserVoice Landing Page

OpenSupports details

Help Desk Customer Support Customer Service

UserVoice details

Feedback Customer Feedback User Feedback Help Desk

OpenSupports videos

How To install OpenSupports on CentOS Linux 7.4

UserVoice videos

UserVoice Review

More videos:

  • - How to Use Customer Feedback on Your Product by UserVoice CEO
  • - UserVoice

Category Popularity

0-100% (relative to OpenSupports and UserVoice)


These are some of the external sources and on-site user reviews we've used to compare OpenSupports and UserVoice

OpenSupports Reviews

We have no reviews of OpenSupports yet.
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UserVoice Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...

Social recommendations and mentions

Based on our record, UserVoice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.

OpenSupports mentions (0)

We have not tracked any mentions of OpenSupports yet. Tracking of OpenSupports recommendations started around Mar 2021.

UserVoice mentions (3)

  • Atera's community's request: A real feature request board
    This doesn't seem to be incompatible with a uservoiceforum where customers can see, vote and comment on other's ideas and suggestions... - Source: Reddit / 4 months ago
  • Atera's community's request: A real feature request board
    If I may suggest, a platform such as would be a great replacement for your current feature board. It might require a little bit more work on your end (for example to merge together several feature requests that are essentially the same), but this would give you a true view of what MSPs really need. This is a win-win for you bringing to market the features that are needed to increase your software... - Source: Reddit / 4 months ago

What are some alternatives?

When comparing OpenSupports and UserVoice, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zammad - The Zammad - Help Desk and Ticket System - Community Page

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

User reviews

Share your experience with using OpenSupports and UserVoice. For example, how are they different and which one is better?

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