OnTimeCall's answer
The first is people who struggle with their own memory or follow-through, things like taking medication on time, waking up for an early shift, staying on top of deadlines, or sticking to a study or work routine. For this group, a phone call works better than a notification because it can't be swiped away or buried in a notification tray.
The second, and arguably the more emotionally compelling group, is people managing reminders on behalf of someone else, typically a loved one. This includes adult children checking in on elderly parents, parents managing routines for children (school runs, bedtime, medication), and caregivers supporting family members with autism/ADHD or other needs where consistent routines matter. Long-distance relationships also fit here, where a scheduled call helps maintain connection.
There's a smaller third segment of small business and solo professional users, things like client follow-up calls, team standup reminders, or coaching accountability calls, but the Reddit insight you mentioned lines up well with those first two groups being the emotional core of the product.
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