Software Alternatives, Accelerators & Startups

Nuclino VS Malcolm App

Compare Nuclino VS Malcolm App and see what are their differences

Nuclino logo Nuclino

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • Nuclino Landing page
    Landing page //
    2023-07-30
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Nuclino features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Nuclino videos

Nuclino - 2019 Review | Features, Pricing & Opinions

More videos:

  • Tutorial - How to Use Nuclino as a Team Knowledge Base (Demo + Review)

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Nuclino and Malcolm App)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Knowledge Base
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Nuclino and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nuclino and Malcolm App

Nuclino Reviews

Best 25 Software Documentation Tools 2023
Nuclino is a cloud-based team collaboration and documentation tool that allows teams to create, organize, and share documentation in a collaborative environment.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
Nuclino is team collaboration software that brands itself as “your team’s collective brain.” The tool helps you bring all your company knowledge, docs, and projects together, allowing for smooth collaboration.
Source: www.archbee.com
19 Best Online Documentation Software & Tools for 2023
Nuclino is a simple yet modern online documentation software that enables your teams to work collaboratively on projects and documents. It provides you with a unified space where you can build and share knowledge, track document history, and communicate seamlessly with teams. What’s really fascinating about Nuclino is that it lets you visualize work through lists, boards,...
11 Top Confluence Alternatives & Competitors For Team Collaboration
Nuclino is an excellent Confluence alternative that serves as an internal knowledge base and wiki software.
Source: clickup.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Nuclino seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nuclino mentions (1)

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Nuclino and Malcolm App, you can also consider the following products

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Confluence - Confluence is content collaboration software that changes how modern teams work

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Zendesk Support - Social Customer Support and Help Desk and Ticketing