Software Alternatives & Reviews

Malcolm App VS Notion

Compare Malcolm App VS Notion and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

Notion logo Notion

All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Notion Landing page
    Landing page //
    2023-09-12

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Notion features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Notion videos

The Most Powerful Productivity App I Use - Notion

More videos:

  • Review - I switched to Notion for a week... Here's what happened!
  • Review - Notion is Truly an All-in-One Productivity Tool (App Review)

Category Popularity

0-100% (relative to Malcolm App and Notion)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Customer Service
100 100%
0% 0
Task Management
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Notion.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Notion. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Notion

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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Notion Reviews

  1. As someone who's always on the lookout for the perfect productivity app, I was excited to try out Notion. It promises to be an all-in-one tool for everything from note-taking to project management to personal wikis.

    From the moment you open Notion, you can tell that it's different from other productivity apps. The interface is sleek and modern, and it's easy to navigate. The app is divided into pages, which can be customized with different templates to fit your needs. You can create to-do lists, databases, wikis, calendars, and more.

    One of the things I love about Notion is the ability to create relationships between pages. For example, you can create a database of your favorite books and then link to a page with your book reviews. Or you can create a to-do list and link to a page with notes about the task. This feature makes it easy to keep all of your information in one place and to connect related items.

    🏁 Competitors: Microsoft Loop
    👍 Pros:    Highly customizable|All in one|Collaboration|Cross platform
    👎 Cons:    Steep learning curve

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Notion is a popular alternative to Obsidian for its simplicity, minimalistic interface, and large community. On top of note-taking, you can use Notion as a task management tool to create simple to-dos or build a personal knowledge base. You can also embed links, images, videos, code snippets, etc. Notion also has bi-directional functionalities enabling you to interconnect...
Source: clickup.com
The 6 best note-taking apps in 2024
Notion integrates with Zapier, so you can connect it to thousands of other apps to do things like automatically generate GitHub or Jira issues from new Notion database items. Learn more about how to automate Notion, or check out these templates for inspiration.
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In fact, its lack of limitations may be a problem for some users. If you like to really get into the workings of a complex app and screw around with it until it does everything you want it to do — and then some — then you may want to check out Notion and play a bit with its features. (For example, I currently use Notion to track my various workflows and upcoming tasks.)...
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Notion compared to ClickUp: Notion allows users to interlink content between project boards. There’s no need for copying and pasting information as this interlinking connects already existing cards and allows easy access to information. Combined with notes, this leads to a robust database of valuable information that is surprisingly very useful for project...
Source: ayanza.com
Best Gitbook Alternatives You Need to Try in 2023
Another alternative to Gitbook is Notion. This all-in-one workspace allows users to organize notes, tasks, wikis, and more. If you are looking for a tool for internal collaboration, Notion is a good choice. It has a large community of users that share templates you can import to your account.
Source: www.archbee.com

Social recommendations and mentions

Based on our record, Notion seems to be more popular. It has been mentiond 438 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Notion mentions (438)

  • My blog post workflow
    I manage my non-work and work-adjacent tasks in Notion. Whenever I have an idea, regardless of how big or small or silly or achievable it is, I'll add it to Notion, and use labels to categorise it by type of output (e.g. blog, silly project, website update). Today I wanted to write a short post for my site. I clicked on the filtered blog post view, and selected this one (because I hoped it would be a quick one!). - Source: dev.to / 2 months ago
  • 6 AI tools that feels illegal to know🤖
    Notion.so redefines workspaces. With its intelligent organization and collaboration features, it's more than a productivity tool—it's a digital haven. Discover the art of streamlined and efficient teamwork. - Source: dev.to / 6 months ago
  • Dead Matter Refund Policy and Discord
    A quote as I could not directly send a discord screenshot and am not sure that people want to make an account at notion.so simply to see the FAQ:. Source: 8 months ago
  • UI frameworks are stuck in the last decade
    I work on a large SPA: https://notion.so It’s a document editing application. A document title might occur in the browser’s titlebar, in the header of the main editor, in a “mention” (a link to the document), and in multiple places in the user’s sidebar - like in both their “Favorites” section and in the the contents of their team. When the user edits the document title, we need to update all those UI bits to... - Source: Hacker News / 8 months ago
  • [H]Notion One Year Subscription Pro Account | unlimited storage unlimited uploads - $5 [W] Paypa/BTC/
    Notion (Notion.so) is an all-in-one workspace where you can write, plan, collaborate and get organized - it allows you to take notes, add tasks, manage projects & more. Imagine a lego structure. Notion provides the building blocks and you can create your own layouts and toolkit to get work done. Source: 8 months ago
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What are some alternatives?

When comparing Malcolm App and Notion, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.