Malcolm App
HelpDocs
Typeform
Zendesk Support
HelpJuice
HelpScout
Jotform
Wufoo
Slab
Notion
Nuclino
Confluence
Intercom
Slite
Drift
Stonly
Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Most internal tools are frustrating to use — not to mention an eyesore — and quickly grow stale. Not Slab. In Slab, your content looks good by default and we make it easy for anyone to contribute. Unified search allows your team to find what they need, exactly when they need it, across all your integrated tools — in one dedicated place on Slab.
Malcolm App SlabNo features have been listed yet.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Slab seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I’ve been pretty happy with Slab. Straightforward shared wiki with a good editor, governance, and integrations. https://slab.com/ I tried using README files in the repo but there’s far too much friction to get most folks to bother. Google Docs tend to disappear content due to a lack of structure. - Source: Hacker News / 4 months ago
Slab — A modern knowledge management service for teams. Free for up to 10 users. - Source: dev.to / over 1 year ago
Slab | Engineering | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands of customers rely... - Source: Hacker News / over 1 year ago
Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / over 1 year ago
Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / almost 2 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.
Zendesk Support - Social Customer Support and Help Desk and Ticketing
Confluence - Confluence is content collaboration software that changes how modern teams work
