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NowSecure VS SolarWinds MSP Manager

Compare NowSecure VS SolarWinds MSP Manager and see what are their differences

NowSecure logo NowSecure

NowSecure takes a comprehensive approach to mobile security and built a complete platform.

SolarWinds MSP Manager logo SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.
  • NowSecure Landing page
    Landing page //
    2023-10-08
  • SolarWinds MSP Manager Landing page
    Landing page //
    2023-09-28

NowSecure features and specs

  • Comprehensive Mobile Security Testing
    NowSecure provides extensive security testing solutions for mobile applications, offering both automated and manual testing to identify vulnerabilities effectively.
  • Ease of Integration
    NowSecure integrates well with existing development workflows and CI/CD pipelines, making it easier for teams to incorporate security testing into the software development lifecycle.
  • Detailed Reporting
    The platform offers detailed reports with actionable insights and recommendations, enabling development teams to understand security issues and prioritize fixes efficiently.
  • Regulatory Compliance
    NowSecure helps organizations meet various regulatory compliance requirements, such as GDPR, HIPAA, and others, by providing relevant security testing and assessments.
  • Expert Customer Support
    Customers often praise NowSecure for its knowledgeable and responsive support team, which is readily available to assist with any issues or questions regarding the platform.

Possible disadvantages of NowSecure

  • Cost
    NowSecure can be costly, especially for smaller organizations or startups, as its pricing model might not be suitable for those with limited budgets.
  • Learning Curve
    Some users may experience a learning curve when initially adopting NowSecure, with the need to familiarize themselves with the platformโ€™s features and functionalities.
  • Limited to Mobile
    As NowSecure specializes in mobile application security, it may not be suitable for organizations looking for a comprehensive security solution that covers web applications and other platforms.
  • Update Frequency
    Users have reported occasional issues with the frequency of updates, which can impact the latest testing capabilities and the detection of emerging vulnerabilities.

SolarWinds MSP Manager features and specs

  • Ease of Use
    SolarWinds MSP Manager features an intuitive interface, making it straightforward for users to navigate and manage their tasks efficiently without a steep learning curve.
  • Ticket Management
    The platform offers robust ticket management capabilities, allowing MSPs to track, prioritize, and resolve customer issues effectively.
  • Integration Capabilities
    It integrates seamlessly with other tools and platforms, improving overall workflow and data synchronization across various services.
  • Mobile App
    The mobile application allows technicians to access the system and complete tasks on-the-go, enhancing flexibility and productivity.
  • Reporting Features
    Comprehensive reporting features enable detailed insights into business performance, helping MSPs make data-driven decisions.
  • Customer Management
    Efficient customer management tools help in maintaining and tracking client information, ensuring quality customer service.

Possible disadvantages of SolarWinds MSP Manager

  • Limited Customization
    Some users might find the customization options lacking, with limited scope to tailor the platform to specific business needs.
  • Price
    The cost of subscribing to SolarWinds MSP Manager can be prohibitive for smaller MSPs or those with tighter budgets.
  • Performance Issues
    There have been occasional reports of performance issues, such as slow loading times, which can affect productivity.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering more advanced features may require a learning period and potentially additional training.
  • Support Quality
    Some users have reported that customer support can be slow to respond and not always helpful in resolving complex issues.

Analysis of SolarWinds MSP Manager

Overall verdict

  • Overall, SolarWinds MSP Manager is considered a good choice for managed service providers looking for a comprehensive service management solution. It offers valuable features that help MSPs improve service delivery and customer satisfaction while optimizing their internal processes.

Why this product is good

  • SolarWinds MSP Manager, now part of N-able, is a cloud-based service management software focused on helping managed service providers (MSPs) deliver efficient and effective services to their clients. It is designed to streamline operations with features like trouble ticketing, customer management, billing, and reporting. The platform is appreciated for its user-friendly interface, integration capabilities, and mobile access, which enable technicians to work efficiently, both onsite and remotely.

Recommended for

  • Small to medium-sized managed service providers in need of a cloud-based management solution
  • MSPs looking to improve their service efficiency with integrated billing and ticketing systems
  • Service providers seeking a customizable and scalable platform with mobile access for field technicians

NowSecure videos

Inside the Mobile Vs Web Difference | NowSecure Founder

More videos:

  • Review - CircleCI and NowSecure: Automating and Securing Your Mobile Dev Pipeline

SolarWinds MSP Manager videos

SolarWinds MSP Manager

Category Popularity

0-100% (relative to NowSecure and SolarWinds MSP Manager)
Monitoring Tools
33 33%
67% 67
Vulnerability Scanner
100 100%
0% 0
IT Management
0 0%
100% 100
Security
100 100%
0% 0

User comments

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What are some alternatives?

When comparing NowSecure and SolarWinds MSP Manager, you can also consider the following products

OneNeck IT Solutions - OneNeck provides a comprehensive suite of enterprise-class IT solutions that are customized to fit your specific needs.

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platformโ€”streamlining organizational IT management at scale with our proprietary Action AIโ„ข.

Thycotic - The most full-featured privileged access management (PAM) solution available is easy to use, well adopted and affordable. Start your free 30-day trial here.

ManageEngine RMM Central - Unified Solution for network monitoring and endpoint management for MSPs

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Trustwave Services - Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk.