Software Alternatives, Accelerators & Startups

Norby.io VS Gladly

Compare Norby.io VS Gladly and see what are their differences

Norby.io logo Norby.io

AI chatbot with human-like care.

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
  • Norby.io Landing page
    Landing page //
    2023-07-05

Customer service can be exhausting and expensive with all the routines it creates in the modern world. We are here to enhance your support and sales teams' efficiency by handling this routine with AI-powered technologies. We want to make this solution affordable and easy to use even for small businesses.

Norby AI Chatbot is an AI-powered solution to manage chat conversations with customers.

Long story short, just a glance at Norby's features:

1) Always stay in touch with your clients: Collect customers’ details to contact them later if they leave a website.

2) Reduce hold time: It only takes Norby a second to give a user the right response.

3) Customize your Customer Engagement: Norby provides additional tools to segment customers in order to consistently predict their needs.

4) Make offers right in chat rooms: Norby Products Cards is a powerful tool for selling your product during the conversation in the chat room.

5) Give visitors a convenient reservation tool: An additional tool for a business to book a demo or a call.

6) Generate leads with custom User Notifications: Interact with clients at the right moment, e.g. by offering a special discount or reminding them about an abandoned shopping cart.

  • Gladly Landing page
    Landing page //
    2023-10-10

Norby.io

Website
norby.io
$ Details
paid Free Trial €30.0 / Monthly ("Unlimited team members", "1-10 automatisations", "Lite")
Platforms
Web Cross Platform Wordpress Shopify WooCommerce BigCommerce
Release Date
2020 July

Gladly

Website
gladly.com
$ Details
-
Platforms
-
Release Date
-

Norby.io features and specs

  • AI Powered : yes
  • Chatbot: yes
  • Free Trial: yes
  • Enterprise level customizeable plans available: yes
  • chatbot analytics: yes
  • Admin Dashboard: yes
  • Notification management: yes
  • Conversational AI: yes
  • Upsell Cross Sell Popups: yes

Gladly features and specs

No features have been listed yet.

Norby.io videos

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Gladly videos

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Category Popularity

0-100% (relative to Norby.io and Gladly)
CRM
100 100%
0% 0
Tool
0 0%
100% 100
Chatbots
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Norby.io and Gladly

Norby.io Reviews

  1. Well done solution for a customer service

    Motherlink has started working with Norby AI in late 2021. Our team uses Norby as a chatbot to engage with our customers and enhance users' experience. We experienced a few bugs for a few months, but they were fixed instantly.

    🏁 Competitors: Intercom, LiveChat
    👍 Pros:    Faster and cheaper than others|Fast support|Useful features
    👎 Cons:    Once had a bug, but it was fixed|Fast debugging

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.

What are some alternatives?

When comparing Norby.io and Gladly, you can also consider the following products

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

ChatBot - Easy to use chatbot platform for business

HappyFox Chat - HappyFox Chat is a live chat software for the websites.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.