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NinjaOne VS Underscore Done

Compare NinjaOne VS Underscore Done and see what are their differences

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

NinjaOne screenshot
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
Underscore Done

Real-world tasks your agent can't do alone.

Underscore Done Main Screen
Rating
0 reviews
Pricing
Paid $0.01 (Per api call)
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 2

Base details

Website, pricing, platforms and company facts side by side.

NinjaOne
Underscore Done
Website ninjaone.com underscoredone.com
Pricing
Paid Free trial Official pricing
Paid $0.01 (Per api call) Official pricing
Company Startup from the United States · 1,000 - 1,999 employees Startup from the United States · 2026
Listed in
Remote Monitoring And Management Patch Management MSP IT Management Monitoring Tools Remote Support IT Asset Management Backup & Restore Business Continuity Management +6
APIs Developer APIs AI Agents AI +1

About NinjaOne and Underscore Done

In their own words, as submitted to SaaSHub.

NinjaOne
Underscore Done

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security...

Read more about NinjaOne

Underscore Done (_done) is a suite of pay-per-call utility APIs built for AI agents. No API keys, no subscriptions - agents pay per request with USDC via the x402 protocol

Read more about Underscore Done

Features and specs

What each product offers, as listed by its team.

NinjaOne 17 features
Underscore Done 0 features
  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

NinjaOne
Underscore Done

Overall verdict

  • Yes, NinjaOne is considered a reliable IT management solution.

Why this product is good

  • NinjaOne offers a comprehensive suite of tools for remote monitoring and management (RMM), patch management, endpoint management, and more. Users appreciate its user-friendly interface, responsive support, and efficient automation features that help streamline IT operations.

Recommended for

  • IT professionals looking for a robust RMM solution
  • Managed Service Providers (MSPs) needing efficient client management tools
  • Businesses seeking to streamline IT operations with automation
  • Organizations requiring reliable endpoint and patch management

No analysis of Underscore Done yet.

Videos

Walkthroughs and reviews on video.

NinjaOne 6 videos + Add
Underscore Done 0 videos + Add

NinjaRMM Live Setup

More videos

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

No Underscore Done videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
NinjaOne
Underscore Done
100% 100%
Monitoring Tools
0% 0%
0% 0%
AI Agents
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
AI
100% 100%

Questions & Answers

As answered by people managing NinjaOne and Underscore Done.

How would you describe the primary audience of your product?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

Underscore Done's answer:

Ai Agents that work on behalf of people.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Underscore Done's answer:

We provide data and actions that AI cannot achieve.

Also we don't require accounts, registration, api keys. And we charge per usage and never charge monthly subscriptions.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

NinjaOne 5.0 · 1 review
Underscore Done no reviews yet

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We have no reviews of Underscore Done yet. Be the first one to post

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