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NinjaOne VS TrackerRMS

Compare NinjaOne VS TrackerRMS and see what are their differences

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

NinjaOne screenshot
Rating
5.0 · 1 review
Pricing
Paid Free trial
Alternatives Is it good?
TrackerRMS

Lead and opportunity tracking throughout the sales lifecycle

TrackerRMS Landing page
Rating
0 reviews
Alternatives Is it good?
Hyperview
DCIM software reinvented. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Monitoring Tools popularity
100% vs 0%
alternatives listed
240+ vs 39

Base details

Website, pricing, platforms and company facts side by side.

NinjaOne
TrackerRMS
Website ninjaone.com tracker-rms.com
Pricing
Paid Free trial Official pricing
Official pricing
Company Startup from the United States · 1,000 - 1,999 employees —
Listed in
Remote Monitoring And Management Patch Management MSP IT Management Monitoring Tools Remote Support IT Asset Management Backup & Restore Business Continuity Management +6
CRM Sales Workflow Sales Document Automation +1

About NinjaOne and TrackerRMS

In their own words, as submitted to SaaSHub.

NinjaOne
TrackerRMS

NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security...

Read more about NinjaOne

No description of TrackerRMS yet.

Features and specs

What each product offers, as listed by its team.

NinjaOne 17 features
TrackerRMS 6 features
  • Self Service Portal
  • Audit, Analysis and Compliance
  • User Activity Monitoring
  • Software Inventory
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Bandwidth Monitoring
  • Network Diagnosis
  • Vulnerability Scanners
  • Data Loss Prevention
  • Multi-Patch Deployments
  • Unified Threat Management (UTM)
  • Ransomware Protection
  • Intrusion Detection and Prevention (IDS/IPS)
  • Endpoint Detection and Response
  • Breach Detection
  • Advanced Threat Protection
  • User-Friendly Interface
    TrackerRMS offers an intuitive and easy-to-navigate interface, making it accessible even for users with minimal technical expertise.
  • Customizability
    The platform allows extensive customization options, enabling organizations to tailor the system to meet their specific needs and workflows.
  • Comprehensive Feature Set
    TrackerRMS provides a wide range of features including CRM, ATS, project management, and more, which can centralize various business operations in one platform.
  • Cloud-Based
    As a cloud-based solution, TrackerRMS ensures that users can access their data from anywhere with an internet connection, enhancing flexibility and remote work capabilities.
  • Customer Support
    TrackerRMS is known for offering reliable and responsive customer support to assist users with troubleshooting and guidance.
  • Mobile App
    The availability of a mobile app allows users to manage their tasks and leads on-the-go, providing greater flexibility and productivity.

Possible disadvantages

  • Pricing
    The platform may be considered expensive for smaller businesses or startups, especially when compared to other CRM and ATS solutions.
  • Steep Learning Curve
    Despite its user-friendly interface, the extensive feature set can present a steep learning curve for new users.
  • Occasional Performance Issues
    Some users have reported occasional performance issues, such as slow loading times, which can disrupt workflow and productivity.
  • Limited Integrations
    While TrackerRMS does offer some integrations, it may not support all third-party applications, which could limit its ability to fit seamlessly into all tech stacks.
  • Feature Overlap
    With its comprehensive feature set, some functionalities may overlap, leading to potential redundancy and confusion about which tools to use.
  • Customization Complexity
    Although customizable, setting up and optimizing the system can be complex and time-consuming, requiring dedicated resources and expertise.

Analysis

An editorial look at what each product does well and who it suits.

NinjaOne
TrackerRMS

Overall verdict

  • Yes, NinjaOne is considered a reliable IT management solution.

Why this product is good

  • NinjaOne offers a comprehensive suite of tools for remote monitoring and management (RMM), patch management, endpoint management, and more. Users appreciate its user-friendly interface, responsive support, and efficient automation features that help streamline IT operations.

Recommended for

  • IT professionals looking for a robust RMM solution
  • Managed Service Providers (MSPs) needing efficient client management tools
  • Businesses seeking to streamline IT operations with automation
  • Organizations requiring reliable endpoint and patch management

Overall verdict

  • Overall, TrackerRMS is considered a good option for recruitment agencies and businesses looking for an integrated CRM and applicant tracking solution. Its robust feature set and adaptability make it a valuable tool for many users, though evaluating whether its specific features align with your needs is important.

Why this product is good

  • TrackerRMS is a cloud-based recruitment, applicant tracking, and CRM solution designed to streamline and enhance the recruitment process. It offers features such as candidate management, job order tracking, client and contact management, and analytics. The system is customizable, allowing recruitment teams to tailor features to their specific needs, improving the overall hiring process. Users often appreciate its intuitive interface and comprehensive functionality, which can lead to time savings and increased efficiency.

Recommended for

    TrackerRMS is well-suited for recruitment agencies, staffing firms, and businesses with dedicated HR teams looking for a comprehensive and integrated recruitment and CRM solution. It can be particularly beneficial for organizations that require customization and scalability in their recruitment processes.

Videos

Walkthroughs and reviews on video.

NinjaOne 6 videos + Add
TrackerRMS 2 videos + Add

NinjaRMM Live Setup

More videos

  • Review - NinjaRMM Tech Talk
  • Demo - NinjaOne Backup
  • Review - TechnologyAdvice: NinjaOne Review - Top Features, Pros & Cons, and Alternatives
  • Demo - NinjaOne | Spend more time on the important things
  • Review - NinjaOne RMM Review

What is TrackerRMS

More videos

  • Review - TrackerRMS Evolution - Episode 1 - Introduction

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
NinjaOne
TrackerRMS
100% 100%
Monitoring Tools
0% 0%
0% 0%
Document Automation
100% 100%
100% 100%
IT Management
0% 0%
0% 0%
Sales
100% 100%

Questions & Answers

As answered by people managing NinjaOne and TrackerRMS.

How would you describe the primary audience of your product?

NinjaOne's answer

NinjaOne customers include MSPs and internal IT organizations of all sizes.

What makes your product unique?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform tailored for IT organizations and MSPs. It offers comprehensive monitoring, management, patching and security for a diverse range of endpoints — including Windows, macOS, Linux, VMs, and SNMP — all consolidated within a singular intuitive dashboard.

Its robust automation features empower technicians to offload routine, time-intensive tasks, redirecting their attention to strategic endeavors. Designed for proactive daily management, NinjaOne boasts a user-friendly interface, ensuring a smooth set-up and operation. With complimentary unlimited onboarding, training, and support, we're committed to maximizing the ROI for our customers' NinjaOne investments.

Why should a person choose your product over its competitors?

NinjaOne's answer

NinjaOne equips MSP and IT teams with a unified hub for overseeing, patching, and supporting all their endpoints. Leveraging our integrated solution and policy-driven management, we introduce a remarkable degree of automation into standard IT workflows, enabling technicians to channel their expertise into intricate tasks and innovative problem-solving.

Tailored for the modern, distributed workforce, NinjaOne's cloud-native platform allows technicians to manage any internet-connected endpoint from any location, eliminating the need for any infrastructure. This not only trims management costs but also simplifies the process. The platform's agile and user-friendly interface further amplifies efficiency, making IT operations seamless for teams.

What's the story behind your product?

NinjaOne's answer

NinjaOne is dedicated to building top-tier, scalable, and user-friendly IT management solutions that empower MSPs and IT experts to ensure business continuity and enhance profitability. With a user experience intricately designed from inception, we aim to minimize onboarding costs and optimize automation, offering a cutting-edge, proactive IT management journey. Presently, over 13,000 MSPs and IT entities worldwide trust NinjaOne to oversee, update, and secure more than 5 million endpoints.

Which are the primary technologies used for building your product?

NinjaOne's answer

NinjaOne is a cloud-native unified IT management platform. Key technologies include monitoring & alerting, patch management, software deployment, scripting & automation, remote control, backup, ticketing, documentation, next generation antivirus (NGAV) and endpoint detection and response (EDR). Additionally, NinjaOne seamlessly integrates with numerous popular solutions, further enhancing our customers' workflow efficiency.

User comments

Share your experience with using NinjaOne and TrackerRMS. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

NinjaOne 5.0 · 1 review
TrackerRMS no reviews yet

View more

We have no reviews of TrackerRMS yet. Be the first one to post

Alternatives to NinjaOne and TrackerRMS

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