Software Alternatives & Reviews

NICE VS Surfboard

Compare NICE VS Surfboard and see what are their differences

NICE logo NICE

NICE is a remote desktop cloud visualization solution enabling users to connect to OpenGL and Direct/X applications running in a data center

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • NICE Landing page
    Landing page //
    2021-09-26
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Surfboard

$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September

NICE features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

NICE videos

This Video is... Nice #69[REDDIT REVIEW]

More videos:

  • Review - คุมเจ้าของ Nice Review ฝากขังศาล
  • Review - Jai Nice Kitchen Envy Cookbook Review

Surfboard videos

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to NICE and Surfboard)
Customer Support
37 37%
63% 63
Employee Scheduling
34 34%
66% 66
Web And Application Servers
Customer Service
41 41%
59% 59

User comments

Share your experience with using NICE and Surfboard. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing NICE and Surfboard, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

vSphere - Get started with VMware vSphere editions, the world’s leading server virtualization platform and the best foundation for your apps, your cloud, and your business.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

injixo - injixo is a cloud-based workforce management software for call centers.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.