ngDesk Reviews

1. Cynthia Rowley

   | Customer Support at AB Technology | over 2 years ago
   ngDesk is very easy to use!

   The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

   🏁 Competitors: Zendesk
2. Richard Robinson

   | Graphic Designer at ABS technology | over 2 years ago
   Email support system

   ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

3. johnmathew

   | G,DESIGNER at ECAPS | over 2 years ago
   Very easy simple affordable tool

   ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

   🏁 Competitors: Zendesk, Zoho CRM

Tableau Reviews

ngDesk mentions (0)

Tableau mentions (8)

• Tableau Certified Data Analyst Exam Readiness

  Hey everyone, I'm interested in taking the Tableau Certified Data Analyst Exam Readiness course through tableau.com to prepare and get Tableau certified. I had some questions about the course, such as are the videos pre recorded or in person, do you have access to the material once the 90 days expire, and I was also wondering if anyone had input/advice for this course. Thanks! Source: 11 months ago

• Where to publish knowledge sharing on Tableau reverse engineering and data dictionary generation?

  Could anyone recommend what media I should approach to publish my work (internet or print). I could try the Tableau forum in tableau.com but it's not very active + Tableau may be unappreciative as my work overlaps with their (pricey) data management solution. Plus it needs to be some high visibility / reputable media to count for my career development. Any recommendations welcome thanks!!! Source: over 1 year ago

• I have huge loads of data in Redshift. How can I make this available to end-users after performing few procs and queries? It should be available online.

  Tableau public: tableau.com. Big player but your data will be made public and not really user-friendly data model. Source: over 2 years ago

• What tips do you have on evaluating various BI tools for business needs? What are the essential criteria's you would include when evaluating different tools? The goal is to have an unbiased, objective approach.

  For example, we have a project to compare Tableau, Power BI, and InetSoft. The need for strong pagination-based email delivery eliminated Tableau. AWS's Linux instance is the targeted platform which makes Power BI less than ideal. Source: over 2 years ago

• Anyone go into Data Analytics after this program?

  I just started learning Tableau because our dept is transitioning into Tableau from Power BI. Since I already have years of experience with Power BI I just went over their tutorials from tableau.com and got onboarded pretty quick. I'm still learning it but I'm at least able to build out reports and get things done. Its not too difficult to pickup one BI tool when you have experience with another. Source: over 2 years ago