ngDesk Reviews

1. Cynthia Rowley

   | Customer Support at AB Technology | over 2 years ago
   ngDesk is very easy to use!

   The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

   🏁 Competitors: Zendesk
2. Richard Robinson

   | Graphic Designer at ABS technology | over 2 years ago
   Email support system

   ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

3. johnmathew

   | G,DESIGNER at ECAPS | over 2 years ago
   Very easy simple affordable tool

   ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

   🏁 Competitors: Zendesk, Zoho CRM

Looker Reviews

ngDesk mentions (0)

Looker mentions (14)

• edit home page to add folder section

  Then in the "foldername" you can have 5 folders, each one for each of the groups. This means that when group1 enters looker.com, his default page will be the "foldername", which contains group1folder (he cannot see the rest of the folders if you have set the permissions correctly for each folder). Source: about 1 year ago

• Stars, tables, and activities: How do we model the real world?

  Even if you want to make Wide Tables, combining fact and dimensions is often the easiest way to create them, so why not make them available? Looker, for example, is well suited to dimensional models because it takes care of the joins that can make Kimball warehouses hard to navigate for business users. - Source: dev.to / over 1 year ago

• dbt for Data Quality Testing & Alerting at FINN

  We take daily snapshots of test results, aggregate them, and send Looker dashboards to the appropriate teams. - Source: dev.to / about 2 years ago

• I'm a dev ID 10 T please help me

  Dashboard: I like to use Datastudio because it's easy (just like using google sheets), but you can also try out Looker. Source: over 2 years ago

• The Data Stack Journey: Lessons from Architecting Stacks at Heroku and Mattermost

  For Growth and larger, I would recommend Looker. The only reason I wouldn't recommend it for the smaller company stages is that the cost is much higher than alternatives such as Metabase. With Looker, you define your data model in LookML, which Looker then uses to provide a drag-and-drop interface for end-users that enables them to build their own visualizations without needing to write SQL. This lets your... - Source: dev.to / over 2 years ago