ngDesk VS Squid Alerts

Compare ngDesk VS Squid Alerts and see what are their differences

Cyclr

Powerful SaaS integration toolkit for SaaS developers - create, amplify, manage and publish native integrations from within your app with Cyclr's flexible Embedded iPaaS. featured

Contents:

» Base Details
» Videos
» Reviews
» Alternatives

ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Squid Alerts

Simplify Your On-Call. Never Miss an Alert.

Landing page //
2022-10-29

Landing page //
2022-05-04

Squid Alerts ensures that you never miss an alert or call from your clients.

Alerts are sent to your team through our online form, email, phone call, or our API. Escalation chain defines who receives the alert, how the alert is sent, and how much time before contacting the next person on the team.

On-call calendars allow you to configure primary and secondary on-call resources. Squid Alerts can automatically create the on-call schedule for your team or you can set up custom schedules.

ngDesk

Website: ngdesk.com
Pricing URL: Official ngDesk Pricing
$ Details: -
Platforms: -
Categories: #Incident Management #Monitoring Tools #Site Reliability #Notifications And Alerting

Edit details

Squid Alerts

Website: squidalerts.com
Pricing URL: Official Squid Alerts Pricing
$ Details: paid Free Trial $89.0 / Monthly (Unlimited Users. 1,000 Outbound Notifications.)
Platforms: Browser Web Google Chrome Android iOS
Categories: #IT Service Management #System Administration #Notifications And Alerting #IT Asset Management #Monitoring Tools #DevOps Tools

Edit details

ngDesk videos

+ Add

Free Freshdesk Alternative: ngDesk

Squid Alerts videos

No Squid Alerts videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to ngDesk and Squid Alerts)

ngDesk

Squid Alerts

Incident Management

100 100%

Incident Management

0% 0

Monitoring Tools

53 53%

Monitoring Tools

47% 47

Notifications And Alerting

64 64%

Notifications And Alerting

36% 36

DevOps Tools

0 0%

DevOps Tools

100% 100

User comments

Share your experience with using ngDesk and Squid Alerts. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Squid Alerts

ngDesk Reviews

Cynthia Rowley

Customer Support at AB Technology | over 2 years ago

ngDesk is very easy to use!
The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

🏁 Competitors: Zendesk
Richard Robinson

Graphic Designer at ABS technology | over 2 years ago

Email support system
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
johnmathew

G,DESIGNER at ECAPS | over 2 years ago

Very easy simple affordable tool
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

🏁 Competitors: Zendesk, Zoho CRM