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ngDesk VS Send Word Now

Compare ngDesk VS Send Word Now and see what are their differences

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ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Send Word Now logo Send Word Now

Send Word Now provides alerting and response services for emergency & routine communication that transmit hundreds of thousands of voice & text messages in minutes.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Send Word Now Landing page
    Landing page //
    2023-09-19

ngDesk videos

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Category Popularity

0-100% (relative to ngDesk and Send Word Now)

ngDesk

Send Word Now

Incident Management
100 100%
Incident Management
0% 0
Emergency Communications
0 0%
Emergency Communications
100% 100
Notifications And Alerting
27 27%
Notifications And Alerting
73% 73
Monitoring Tools
17 17%
Monitoring Tools
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Send Word Now

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Send Word Now Reviews

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What are some alternatives?

When comparing ngDesk and Send Word Now, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

Netpresenter Emergency Alerting - Netpresenter Emergency Alerting is a software that alert & notify every person in organization directly from mobile device.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BlackBerry Enterprise Mobility Suite - Blackberry Enterprise Mobility Suite is a comprehensive EMM platform for device, application, and content management with integrated security and connectivity.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

AtHoc - AtHoc provides net-centric mass notification systems to military, government, higher education, and commercial organizations.

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