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ngDesk VS AtHoc

Compare ngDesk VS AtHoc and see what are their differences

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ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

AtHoc logo AtHoc

AtHoc provides net-centric mass notification systems to military, government, higher education, and commercial organizations.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • AtHoc Landing page
    Landing page //
    2023-09-19

ngDesk

Categories
  • Incident Management
  • Monitoring Tools
  • Site Reliability
  • Notifications And Alerting
Website ngdesk.com
Pricing URL Official ngDesk Pricing
Edit details

AtHoc

Categories
  • Emergency Communications
  • Monitoring Tools
  • Data Analysis
  • Notifications And Alerting
Website athoc.com
Pricing URL-
Edit details

ngDesk videos

+ Add

Free Freshdesk Alternative: ngDesk

More videos:

AtHoc videos

+ Add

Everything You Need to Know about BlackBerry AtHoc

More videos:

  • Review - ANDI (AtHoc Notifier Drone Integration)
  • Review - BlackBerry AtHoc Personnel Accountability (long)

Category Popularity

0-100% (relative to ngDesk and AtHoc)

ngDesk

AtHoc

Incident Management
100 100%
Incident Management
0% 0
Emergency Communications
0 0%
Emergency Communications
100% 100
Notifications And Alerting
30 30%
Notifications And Alerting
70% 70
Monitoring Tools
17 17%
Monitoring Tools
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and AtHoc

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

AtHoc Reviews

We have no reviews of AtHoc yet.
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What are some alternatives?

When comparing ngDesk and AtHoc, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

InformaCast - InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Netpresenter Emergency Alerting - Netpresenter Emergency Alerting is a software that alert & notify every person in organization directly from mobile device.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

AlertMedia - Cloud-based two-way emergency notifications and monitoring. Send notifications via text, voice, email, app push notifications, social, conference call, and custom channels.

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