Software Alternatives & Reviews

ngDesk VS Preparis

Compare ngDesk VS Preparis and see what are their differences

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Preparis logo Preparis

Preparis offers emergency notification and business continuity solutions.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Preparis Landing page
    Landing page //
    2023-09-19

ngDesk videos

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Category Popularity

0-100% (relative to ngDesk and Preparis)
Incident Management
100 100%
0% 0
Monitoring Tools
16 16%
84% 84
Notifications And Alerting
Emergency Communications
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Preparis

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Preparis Reviews

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What are some alternatives?

When comparing ngDesk and Preparis, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

Netpresenter Emergency Alerting - Netpresenter Emergency Alerting is a software that alert & notify every person in organization directly from mobile device.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

InformaCast - InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

BlackBerry Enterprise Mobility Suite - Blackberry Enterprise Mobility Suite is a comprehensive EMM platform for device, application, and content management with integrated security and connectivity.