ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
Callbell
VictorOps
InformaCast
Rave Alert
DialMyCalls
Call-Em-All
SnapComms
RedFlag
Honeywell Instant Alert
Mass Notification
ngDesk InformaCastThe core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
Rave Alert - Rave Alert is a multi-modal emergency notification system used by state and local governments, colleges, hospitals and universities.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
DialMyCalls - The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
Call-Em-All - Call or send messages to friends and family members as well as other people who are online. The app allows you to create a message and send it out to multiple devices and pages.