ngDesk
Squadcast
Zendesk
OpsGenie
PagerDuty
PagerTree
Callbell
VictorOps
OpenDuty
PagerDuty
OpsGenie
PagerTree
Squadcast
Zenduty
Cabot
VictorOps
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The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.
PagerDuty - Cloud based monitoring service
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
OpsGenie - Alerting and On-Call Management for Dev&Ops Teams
PagerTree - On-Call. Simplified. PagerTree empowers teams to share oncall responsibility and respond faster when incidents occur.
Zenduty - Zenduty is a state of the art incident management solution that provides cross-channel alerts to your team whenever critical incidents occur.