Software Alternatives, Accelerators & Startups

ngDesk VS Engagespot

Compare ngDesk VS Engagespot and see what are their differences

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Engagespot logo Engagespot

Engagespot is the easiest way to build your product's multi-channel notification infrastructure. Deliver In-App, Email, Push, SMS, WhatsApp and chat notifications from your app to your users with a single API.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Engagespot Landing page
    Landing page //
    2022-03-18

Engagespot simplifies the effort of building a sophisticated infrastructure by providing the following features out of the box.

  • Single API to connect with multiple delivery providers such as Sendgrid, SES, Firebase, APNS, Twilio, Slack etc
  • Manage templates for multiple notification channels in one dashboard
  • Logging and monitoring of notifications through different channels
  • Javascript library to add a beautiful notification inbox to your app
  • Notification preference manager APIs to let your users control messages from you.

Engagespot saves months of effort in engineering a scalable notification delivery system for your product. It also takes away the pain in maintaining and scaling the product notification infrastructure.

Engagespot

$ Details
freemium $89.0 / Monthly
Platforms
Node JS Laravel Go REST API ReactJS Angular Vue JavaScript Web Android iOS

ngDesk videos

Free Freshdesk Alternative: ngDesk

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Category Popularity

0-100% (relative to ngDesk and Engagespot)
Incident Management
100 100%
0% 0
Push Notifications
0 0%
100% 100
Notifications And Alerting
User Engagement
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Engagespot

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Engagespot Reviews

We have no reviews of Engagespot yet.
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Social recommendations and mentions

Based on our record, Engagespot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ngDesk mentions (0)

We have not tracked any mentions of ngDesk yet. Tracking of ngDesk recommendations started around Mar 2021.

Engagespot mentions (5)

  • free-for.dev
    Engagespot.co — Notification infrastructure for developers. Free for upto 100 monthly active users. - Source: dev.to / over 1 year ago
  • Migrating a self-managed MySQL database to AWS RDS using AWS DMS with zero downtime
    Recently, at Engagespot, we had to migrate our MySQL database which was hosted in an EC2 instance to AWS RDS to ensure high availability, automated backups and get more visibility through Cloudwatch monitoring and logs. - Source: dev.to / over 1 year ago
  • Launch HN: Courier (YC S19) – Developer infrastructure for product notifications
    Congratulations @troygoode. This is a real problem that needs to be solved. And this space is getting exciting. I'm working on something similar @ Engagespot(https://engagespot.co). - Source: Hacker News / about 2 years ago
  • Show HN: Engagespot – API to build your product's notification engine
    * Debug delivery issues, etc. All these began to eat developer hours soon. But we cannot ignore notifications. It is an integral part of a product, especially if it has multi-user interactions. For example, task management apps, social networks, CRM, etc. Messages like - "User ABC commented on your photo", "Someone assigned you a task" etc are critical for user engagement. Without such timely alerts, users may... - Source: Hacker News / over 2 years ago
  • Build a full-fledged notification center on your React App using Engagespot (Part 1)
    Enter Engagespot! A SaaS product dedicated to building a notification center for your websites and applications. Engagespot makes it easy to add in-app notification widget, real-time, and push notification features to your product with just a few lines of code. - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing ngDesk and Engagespot, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

Pushcut - Smart triggers and notifications that kick off your automation. NEW FEATURE: Turn a dedicated iOS device into your personal Shortcuts and HomeKit automation server! The perfect companion for Shortcuts and HomeKit.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pusher Beams - Send push notifications programmatically at scale

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Snowball Smart Notifications - Get the notifications you want and none of the rest