Software Alternatives & Reviews

ngDesk VS AlertMedia

Compare ngDesk VS AlertMedia and see what are their differences

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

AlertMedia logo AlertMedia

Cloud-based two-way emergency notifications and monitoring. Send notifications via text, voice, email, app push notifications, social, conference call, and custom channels.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • AlertMedia Landing page
    Landing page //
    2023-09-03

AlertMedia is a cloud-based emergency notification platform supported by companion mobile apps. AlertMedia allows you to engage in real-time, two-way interactions with any size audience in seconds. Our easy-to-use interface enables you to communicate with your employees and associated audiences via text, voice, email, app push notifications, social, conference call, and custom channels while getting real-time reports and insight. It's modern, reliable, and secure.

ngDesk videos

Free Freshdesk Alternative: ngDesk

More videos:

AlertMedia videos

Working at AlertMedia - May 2018

Category Popularity

0-100% (relative to ngDesk and AlertMedia)
Incident Management
100 100%
0% 0
Emergency Communications
0 0%
100% 100
Notifications And Alerting
Monitoring Tools
16 16%
84% 84

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and AlertMedia

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

AlertMedia Reviews

We have no reviews of AlertMedia yet.
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What are some alternatives?

When comparing ngDesk and AlertMedia, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

InformaCast - InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Call-Em-All - Call or send messages to friends and family members as well as other people who are online. The app allows you to create a message and send it out to multiple devices and pages.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

DialMyCalls - The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.