Software Alternatives, Accelerators & Startups

Nextiva VS HighLevel

Compare Nextiva VS HighLevel and see what are their differences

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Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

HighLevel logo HighLevel

HighLevel is the AI-powered business operating system that gives you all the tools you need to capture, nurture and close new leads into bookings, sales, reviews and repeat customers!
  • Nextiva Landing page
    Landing page //
    2023-03-13
  • HighLevel
    Image date //
    2026-05-01
  • HighLevel
    Image date //
    2026-05-01
  • HighLevel
    Image date //
    2026-05-01
  • HighLevel
    Image date //
    2026-05-01
  • HighLevel
    Image date //
    2026-05-01
  • HighLevel
    Image date //
    2026-05-01

Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more!

Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label!

Start with a 14 day free trial!

Nextiva

$ Details
-
Release Date
-
Startup details
Country
United States

HighLevel

$ Details
paid Free Trial $97.0 / Monthly
Release Date
2018 January
Startup details
Country
United States
State
Texas
City
Dallas
Founder(s)
Shaun Clark, Varun Vairavan, Robin Alex
Employees
1,000 - 1,999

Nextiva features and specs

  • Comprehensive Features
    Nextiva offers a wide range of features like VoIP phone service, team collaboration tools, customer relationship management (CRM), and analytics, making it a strong all-in-one communication solution.
  • Scalability
    The platform is highly scalable, accommodating small businesses to large enterprises, allowing growth without the need to switch providers.
  • Reliable Uptime
    Nextiva is known for its reliable uptime and robust infrastructure, ensuring minimal disruptions to business communications.
  • User-Friendly Interface
    The platform is designed with ease of use in mind, providing an intuitive interface that reduces the learning curve for new users.
  • Good Customer Support
    Nextiva is highly rated for its customer support, offering various support channels including phone, email, and chat.

Possible disadvantages of Nextiva

  • Cost
    Nextiva can be relatively expensive compared to other VoIP service providers, particularly for small businesses or startups with limited budgets.
  • Initial Setup
    Some users report that the initial setup and configuration can be complicated and time-consuming.
  • Limited International Presence
    Nextiva's services are primarily focused on the U.S. market, which may be a limitation for businesses with a significant international presence.
  • Feature Overload
    While comprehensive, the extensive range of features can be overwhelming for some users, particularly those who might only need basic functionalities.
  • Integration Issues
    Some users have reported issues with integrating Nextiva with other third-party software or tools, which could be a hindrance for businesses relying on specific integrations.

HighLevel features and specs

  • Comprehensive Platform
    HighLevel offers an all-in-one solution for marketing agencies, integrating CRM, email marketing, and automation tools into a single platform, which can streamline operations and reduce the need for multiple software subscriptions.
  • White-labeling
    HighLevel allows agencies to brand the platform as their own, providing a white-label option, which is beneficial for agencies that want to offer a seamless experience to their clients under their branding.
  • Extensive Automation
    The platform supports a wide range of automated workflows and triggers, enabling businesses to automate their marketing and customer relationship processes effectively.
  • Active Community and Support
    HighLevel has an active user community and provides strong support, including helpful resources, tutorials, and responsive customer service, which can assist new users in maximizing the platformโ€™s features.
  • Integration Capabilities
    The platform integrates with a variety of external tools and services, allowing users to expand its functionality and tailor it to their specific business requirements.

Analysis of Nextiva

Overall verdict

  • Overall, Nextiva is generally regarded as a strong choice for businesses looking for a reliable and feature-rich VoIP and communication solution. Positive customer feedback regarding service performance and customer support bolsters its reputation as a top contender in the business communications market.

Why this product is good

  • Nextiva is often praised for its comprehensive suite of communication tools that include voice, video conferencing, mobile apps, and messaging solutions. It boasts a user-friendly interface, reliable customer support, and robust integration capabilities with various business tools. The service aims to enhance business communication and collaboration, making it a popular choice among small to medium-sized businesses. Reviews also highlight its scalability, allowing businesses to grow without significant changes to their communication systems.

Recommended for

    Nextiva is recommended for small to medium-sized businesses that require a dependable, scalable, and easy-to-use communication platform. It's particularly suited for companies that value seamless integration with other business tools, prioritize strong customer support, and are looking for a unified communication solution that can grow with their business needs.

Nextiva videos

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

HighLevel videos

Reviews, Review Requests, and the HighLevel Review Widget

More videos:

  • Review - HighLevel Review 2022 - My Honest Opinion (Marketing Software)
  • Review - GoHighLevel Review | Why I Switched My Agency To GoHighLevel, And Why You Should Too! Free Trial!

Category Popularity

0-100% (relative to Nextiva and HighLevel)
Communication
100 100%
0% 0
CRM
0 0%
100% 100
VoIP
100 100%
0% 0
AI
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nextiva and HighLevel

Nextiva Reviews

Teliqon vs Nextiva: Global Cloud Communication With Flexible Business Integration
Nextiva supports business SMS, team messaging and customer communication workflows within its UCaaS and contact center ecosystem. Bulk SMS infrastructure and telecom messaging services are more limited compared to dedicated messaging providers and are generally tied to communication services.
Source: teliqon.io
The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextivaโ€™s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but thatโ€™s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextivaโ€™s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com

HighLevel Reviews

19 Best WordPress Alternatives in 2025
HighLevel is a versatile marketing platform that offers a wide range of features, from CRM and email marketing to funnel building and website creation. It's designed to streamline marketing processes and help businesses grow.
Source: www.pixpa.com

What are some alternatives?

When comparing Nextiva and HighLevel, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

HubSpot CRM - Free CRM software for small businesses.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Clickfunnels - Optimize sales page with a simple drag-n-drop interface