Software Alternatives, Accelerators & Startups

Nexoid VS Jira Service Desk

Compare Nexoid VS Jira Service Desk and see what are their differences

Nexoid logo Nexoid

Nexoid, an ERP revolution: swift, adaptable, AI-enhanced. Enjoy AWS speed, flexible pay-as-you-go plans, easy automation, and up to 50% cost savings.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Nexoid Landing page
    Landing page //
    2023-06-14

Discover the power of advanced enterprise resource planning with Nexoid, a flexible, cost-effective ERP system that evolves with your business. Nexoid, a revolution in ERP systems, has been carefully crafted by leading industry experts, merging the best of ITIL and other practices to offer a robust, adaptable solution. Complete code transparency, from back-end processes to the color of a button, every aspect of Nexoid can be modified swiftly and effortlessly, making it an ideal fit for businesses of all sizes. Nexoid stands alone when it comes to speed and performance. On ticket creation, our powerful AI instantly retrieves related data, streamlining workflows and boosting productivity. Our ITSM module, built on top of the ERP, works seamlessly to enhance the overall quality and satisfaction for both your team and your customers. Experience unparalleled speed, security, and distribution with Nexoid's Amazon AWS-backed architecture. Our serverless design eliminates bottlenecks and distributes requests across thousands of servers, ensuring top performance. No more rigid pricing structures. With Nexoid, you only pay for what you use. Our no-contract, flexible plans adjust to your needs, resulting in cost reductions of up to 50%. Our unique permissions management system allows for seamless team integration, providing a versatile platform for your business operations. Embrace automation with our custom code workflows, which can be triggered by user actions, API calls, or scheduled tasks. Third-party integration is a breeze with our REST API and WebHooks, giving you the power to streamline operations and improve efficiency. Join the revolution in ERP systems with Nexoid. Work smarter, enhance productivity, and elevate customer satisfaction while saving time and money. Choose Nexoid for an innovative, flexible, and powerful ERP solution.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Nexoid

Website
nexoid.com
$ Details
freemium $30.0 / Monthly
Platforms
Google Chrome Firefox Safari Windows Linux Android Chromebook SaaS On Premise
Release Date
2018 April
Categories

Jira Service Desk

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Nexoid videos

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Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Nexoid and Jira Service Desk)
ERP
100 100%
0% 0
Help Desk
0 0%
100% 100
ITSM
100 100%
0% 0
Project Management
2 2%
98% 98

Questions and Answers

As answered by people managing Nexoid and Jira Service Desk.

Which are the primary technologies used for building your product?

Nexoid's answer

he primary technologies used include advanced AI, serverless design based on Amazon AWS, REST API, and WebHooks for seamless third-party integration. Nexoid's ITSM module is built on top of the ERP for superior quality and satisfaction.

What makes your product unique?

Nexoid's answer

Nexoid ERP and ITSM solutions stand out with their highly flexible and adaptable nature. They allow for complete code transparency, enabling every aspect to be swiftly and effortlessly modified. Additionally, Nexoid employs powerful AI to streamline workflows and enhance productivity upon ticket creation.

Why should a person choose your product over its competitors?

Nexoid's answer

A person should choose Nexoid due to its versatility, speed, cost-effectiveness, and focus on customer satisfaction. Nexoid offers flexible, no-contract plans, resulting in cost reductions of up to 50%. Its serverless design, backed by Amazon AWS, ensures top speed and performance.

How would you describe your primary audience?

Nexoid's answer

The primary audience for Nexoid is businesses of all sizes seeking an advanced enterprise resource planning solution that is robust, adaptable, and can evolve with their needs

What's the story behind your product?

Nexoid's answer

Nexoid, launched in 2014, began as an IT consultancy before transitioning into offering bespoke ITSM and ERP solutions. The driving force behind Nexoid was the desire to bridge the gap between IT departments and other business units. The foundation of our approach is 'efficiency,' leading to a customizable and user-friendly ITSM solution. Nexoid's modern interface reimagines problem-solving in IT, transforming from a cycle of firefighting to a constructive method of task resolution, thus driving positive change inside and outside IT departments.

My journey, as the founder of Nexoid, Jontathon Grantham, started at an early age with an introduction to computers while my father was recuperating from a serious injury. Despite academic struggles due to dyslexia, I moved to the UK, embarked on various business contracts, returned to Australia to complete an MBA, and then back to the UK for more projects. Through my experiences, I observed a common thread of dissatisfaction within the IT industry. This realization motivated me to inspire change, fostering a more positive and productive environment. This transformation had a domino effect, leading to improved business outcomes and personal growth within the teams I worked with. Nexoid is the continuation of my journey to humanize the tech industry.

Who are some of the biggest customers of your product?

Nexoid's answer

A Company of Engineering , Barden Chapman is using our ERP solutions. AM Digital is also one of our clients using our ITSM solution

User comments

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Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Nexoid and Jira Service Desk, you can also consider the following products

SAP - SAP stands for System Applications and Products in Data Processing. SAP is the market leader in ERP software and helps companies of all sizes. Read more

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Microsoft Dynamics - Unify CRM and ERP capabilities and break down data silos with Dynamics 365—modern, intelligent cloud applications that help move your business forward.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.