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NewRelic VS ProcessMaker

Compare NewRelic VS ProcessMaker and see what are their differences

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NewRelic logo NewRelic

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

ProcessMaker logo ProcessMaker

ProcessMaker is a top-notch Low Code BPM platform used by dozens of businesses worldwide to design and deploy complex processes.
  • NewRelic Landing page
    Landing page //
    2023-10-05
  • ProcessMaker Landing page
    Landing page //
    2023-07-14

NewRelic features and specs

  • Comprehensive Monitoring
    New Relic provides a wide range of monitoring capabilities including application performance, infrastructure, and real user monitoring, offering a holistic view of your system's health.
  • Real-Time Data
    New Relic offers real-time analytics and insights, enabling quick identification and resolution of issues as they occur.
  • Advanced Alerting
    New Relic's advanced alerting system allows you to set customizable thresholds and get notified through various channels, helping to proactively manage potential issues.
  • User-Friendly Interface
    The platform features an intuitive, user-friendly interface that makes it easy to navigate and visualize data, even for less experienced users.
  • Integration Capabilities
    New Relic integrates seamlessly with many other tools and platforms, making it easy to incorporate into existing workflows.
  • Scalability
    Whether you have a small startup or a large enterprise, New Relic scales easily with your growing needs.
  • Comprehensive Documentation and Support
    New Relic offers extensive documentation and a variety of support options including forums, customer support, and a vibrant community.

Possible disadvantages of NewRelic

  • Cost
    New Relic can be expensive, especially for smaller businesses or startups that may not have a large budget for monitoring tools.
  • Complexity
    While New Relic offers a lot of features, it can also be complex to set up and configure, requiring significant time and expertise.
  • Performance Impact
    In some cases, the agents and monitoring tools can add overhead to the monitored systems, potentially affecting performance.
  • Data Storage Limits
    Lower-tier plans come with limits on data retention and storage, which may not be sufficient for some businesses with high data requirements.
  • Steep Learning Curve
    The breadth of features and capabilities can result in a steep learning curve for new users, making it challenging to fully leverage the platform's potential quickly.

ProcessMaker features and specs

  • User-Friendly Interface
    ProcessMaker offers a drag-and-drop interface that simplifies the design of workflows and business processes for users with minimal coding expertise.
  • Rapid Deployment
    The low-code nature of ProcessMaker allows for faster implementation of business processes, enabling quicker transformation and adaptation to business needs.
  • Cost-Effective
    By allowing users to develop applications with minimal coding, ProcessMaker can reduce the need for extensive IT resources, leading to cost savings.
  • Integration Capabilities
    ProcessMaker supports integration with various third-party applications, which helps create seamless workflows across different systems.
  • Scalability
    ProcessMaker's cloud-based architecture supports scalability, allowing businesses to grow without major changes to their process management systems.
  • Extensive Integration Capabilities
    ProcessMaker supports integration with a wide array of third-party applications and services, including ERP systems, CRM systems, and web services. This allows for seamless data flow between different systems.
  • Agentic AI Workflows
    ProcessMaker supports Agentic AI, allowing users to create autonomous agents that can execute workflows, make decisions, and interact with systemsโ€”without human intervention.
  • Process Documentation
    Ensure your workflows are properly documented with little effort. AI documentation will create explanations for your entire process including all of its steps and assets. Or start with the documentation: explain your process first in your own words and generate functional workflow automations from scratch.
  • Robust Reporting and Analytics
    The platform offers extensive reporting and analytics capabilities. Users can generate various reports to track the performance of workflows and gain insights into operational bottlenecks, improving overall efficiency.

Possible disadvantages of ProcessMaker

  • Customization Limitations
    While ProcessMaker is powerful, there may be some advanced customization needs that require additional coding, which could be a limitation for complex processes.
  • Learning Curve
    For users who are not familiar with BPM or low-code platforms, there can be an initial learning curve that may require training.
  • Performance Issues
    Some users have reported performance issues, particularly when dealing with very large workflows or significant data loads.
  • Dependency on Vendor
    Reliance on ProcessMaker for ongoing updates and support could be a concern if the vendor's priorities change or if they discontinue support.
  • Limited Offline Functionality
    Since ProcessMaker is cloud-based, its functionality is limited when offline, which might be a drawback for some mobile or remote scenarios.
  • Cost of Premium Features
    While the open-source version is free, many advanced features and capabilities are only available in the paid enterprise version. Organizations may incur significant costs if they require these premium features.
  • Scalability Issues
    Some users have reported performance issues and scalability limitations when handling very large or complex workflows. This can be a concern for large enterprises with extensive process automation needs.
  • Limited Customization in UI
    Although ProcessMaker is highly customizable in terms of workflow logic, the customization options for the user interface are somewhat limited compared to other BPM tools. This can be limiting for organizations wanting a highly tailored user experience.
  • Dependency on Third-Party Plugins
    The tool often relies on third-party plugins to extend its functionality. While this makes it versatile, it also introduces potential dependency issues and can complicate the upgrade and maintenance processes.

Analysis of NewRelic

Overall verdict

  • Overall, NewRelic is regarded as a reliable and feature-rich APM solution. Its intuitive user interface, robust monitoring capabilities, and scalability generally receive positive feedback from users. However, it is essential to consider pricing and specific needs, as some users find it expensive compared to other solutions.

Why this product is good

  • NewRelic is considered a good choice for application performance monitoring (APM) because it offers comprehensive monitoring capabilities, real-time insights, and detailed analytics. It supports a wide range of programming languages and platforms, and features like distributed tracing, error analytics, and infrastructure monitoring make it a versatile tool for ensuring application reliability and performance.

Recommended for

  • Development teams needing real-time application performance insights
  • Organizations looking to monitor complex distributed applications
  • Businesses that require comprehensive monitoring across different technology stacks
  • Teams focusing on optimizing application availability and performance

NewRelic videos

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ProcessMaker videos

ProcessMaker's Transfer Credit Evaluation

More videos:

  • Demo - Process Intelligence Explainer
  • Demo - ProcessMaker Platform Explainer

Category Popularity

0-100% (relative to NewRelic and ProcessMaker)
Monitoring Tools
100 100%
0% 0
Project Management
0 0%
100% 100
Application Performance Monitoring
BPM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NewRelic and ProcessMaker

NewRelic Reviews

New Relic vs. Scout: Which Is The Right APM For You?
The top portion of the page is similar between New Relic and Scout: a breakdown of time spent by category (ex: Ruby, Database, External HTTP services, etc) over time. You can view data across similar timeframes in both Scout and New Relic (New Relic offers three months of data in their Pro package and Scout can do the same in their custom plans).
Source: scoutapm.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
10 Best Application Monitoring Tools for all Platforms
The NewRelic is a one of the best application performance management and monitoring software that gives you a deep analysis to the app stack. New Relic offers a real-time status checking of the appโ€™s availability. It also gives email alerts and real-time notification.
Source: www.technig.com
Best DataDog Alternatives, Replacements & Competitors for Application & Log Monitoring
New Relic is an application/infrastructure performance management software designed for DevOps. The basic platform gives you real-time insights on the full stack of your cloud apps and infrastructure. New Relic can keep track of your apps whether is on-premises, on the cloud, or in hybrid environments.
Source: www.pcwdld.com
Top 15 Website Monitoring Tools
New Relic is very well known in the performance and developer community for providing a lot of different features and has been around since 2008. New Relic gives you deep performance analytics for every part of your software environment. You can easily view and analyze massive amounts of data, and gain actionable insights in real time. They do provide uptime alerts and...
Source: www.keycdn.com

ProcessMaker Reviews

7 Best Business Process Management Tools (2023)
ProcessMaker is a flexible and intuitive software suite that allows you to create, manage, and deploy complex workflows using visual design, and an integrated UI for management, simulation, and testing.
Top 7 Workflow Software (2020 Reviews)
ProcessMaker is an open-source workflow automation software thatโ€™s best suited for large companies. Its low-code business process management platform lets users design and automate workflows quickly.
Source: clickup.com
10 Best Open Source BPM Tools
ProcessMaker is a software that allows you to model your business processes. You access a graphical interface on which you can drag the different constituent elements of your workflows.
20 Free Open Source BPM Software for Businesses in 2021
ProcessMaker Workflow BPM is one of the top open-source BPM software solutions that helps in creating a navigable framework of business processes. It is cloud-based and can be accessed from all popular devices and browsers. The best think is that it can be used by businesses of all the sizes and requirements
Top 15 Workflow Management Software Solutions
ProcessMaker is an easy to use and cost effective open source business process management (BPM) and workflow software tool. It is lightweight, very efficient, and has a low overhead. Numerous business analysts and subject matter experts use ProcessMaker as their workflow software solution because it enables them to communicate with their technical teams effectively and...

Social recommendations and mentions

Based on our record, NewRelic seems to be more popular. It has been mentiond 108 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NewRelic mentions (108)

  • Best Synthetic Monitoring Tools in 2026: Honest Comparison
    New Relic has the broadest type matrix โ€” seven first-class monitor types including a genuine no-code Step monitor, broken-links, and cert checks โ€” plus serious compliance (SOC 2, ISO 27001, HIPAA BAA, FedRAMP Moderate). For regulated teams that need a no-code authoring path, it is a real contender. - Source: dev.to / 14 days ago
  • New Relic - CPU usage (%) and Load Average
    At AWS re:Invent 2025, I had the opportunity to give a brief demonstration at the New Relic booth that opened the stage to some AWS Heroes. In Linux environments, administrators often rely on CPU usage and load average metrics to determine whether an instance is appropriately sized. An oversized instance that sits idle wastes resources and drives up the cloud bill, whereas an undersized instance pushed to its... - Source: dev.to / 8 months ago
  • Top 5 Trending APM Tools to Explore
    Ideal for: Teams that want comprehensive monitoring without drowning in complexity or cost. Official link:New Relic. - Source: dev.to / 8 months ago
  • Best AI Coding Tools of 2025: What Tools Should You Use?
    Tembo integrates with observability tools like Sentry, Datadog, and New Relic to detect performance regressions, query slowdowns, and recurring exceptions. When it finds issues, it analyzes recent commits, traces the root cause, and opens pull requests with fixes or optimizations โ€” often before anyone notices the problem. - Source: dev.to / 8 months ago
  • Troubleshooting Broken Function Level Authorization
    Real-world examples highlight how damaging BFLA can be. For instance, breaches at a state insurance department and a major telecommunications provider involved attackers exploiting these vulnerabilities. In another case, New Relic Synthetics faced a privilege escalation issue where restricted users could modify alerts on monitors without proper permissions. - Source: dev.to / 10 months ago
View more

ProcessMaker mentions (0)

We have not tracked any mentions of ProcessMaker yet. Tracking of ProcessMaker recommendations started around Jul 2021.

What are some alternatives?

When comparing NewRelic and ProcessMaker, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

ProntoForms - ProntoForms is a mobile business solutions application, converting paper forms onto any tablet or mobile device.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Now Platform - Get native platform intelligence, so you can predict, prioritize, and proactively manage the work that matters most with the NOW Platform from ServiceNow.