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Munis VS Surfboard

Compare Munis VS Surfboard and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Munis logo Munis

US State & Local Government

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • Munis Landing page
    Landing page //
    2023-08-04
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

Munis

Website
tylertech.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Munis features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Munis videos

+ Add

Intro to Tyler Munis - City of Santa Monica

More videos:

  • Tutorial - HR Munis - How to Review Actions in Workflow

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to Munis and Surfboard)

Munis

Surfboard

School Management
100 100%
School Management
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
Gradebook
100 100%
Gradebook
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Munis and Surfboard, you can also consider the following products

Gradelink - Gradelink is a one-stop-shop system for K-12 schools. You can see grades, attendance, tuition, admissions and communication in one place.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Infinite Campus - Access your (or your child's) schedule, grades, assignments and attendance data using the...

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Administrator's Plus - Cloud based student information management software

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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