Software Alternatives, Accelerators & Startups

Mountain Duck VS Zendesk

Compare Mountain Duck VS Zendesk and see what are their differences

Mountain Duck logo Mountain Duck

Cyberduck for mounting volumes in the file explorer. Available for Mac and Windows.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Mountain Duck Landing page
    Landing page //
    2022-12-17
  • Zendesk Landing page
    Landing page //
    2024-05-06

Mountain Duck videos

How to Mount your Server as a Local HDD

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Mountain Duck and Zendesk)
Cloud Storage
100 100%
0% 0
Customer Support
0 0%
100% 100
File Sharing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Mountain Duck and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mountain Duck and Zendesk

Mountain Duck Reviews

  1. Lots of bugs & permanently annoying Updates (Of cours everytime with a reboot)
  2. Works well in general, many supported cloud services

    It's able to mount a cloud / network services as a drive and works seamlessly with your operating system. Found it a bit slow compared to the native software for a cloud service like Google Drive File Stream. Also include native support for Cryptomator encrypted volumes.

    šŸ Competitors: Drive File Stream by Google, Rclone
    šŸ‘ Pros:    Offline|End to end encrypted|Encryption|Smart synchronization (cache)
    šŸ‘Ž Cons:    Slow|A little buggy

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Mountain Duck should be more popular than Zendesk. It has been mentiond 44 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mountain Duck mentions (44)

  • Ask HN: Is iCloud a viable alternative to Dropbox? Any other alternatives?
    Is Mountain Duck (https://mountainduck.io) still viable for this sort of thing? I use Dropbox, iCloud and GDrive but, it's inconsistent and a bit fractured. I've never looked into consolidation seriously. - Source: Hacker News / about 1 month ago
  • RcloneBrowser: Simple cross platform GUI for rclone
    I've had a good experience with CyberDuck too. Recently I learned they also have MountainDuck for mounting remote storage: https://mountainduck.io/ I'm still excited to learn more about Rclone since it looks like a great way to sync the data across different cloud provider. - Source: Hacker News / 4 months ago
  • Recommendation for file-streaming (folder sync) for Unraid?
    Edit: The more I try to Google this, the more it seems like it's more of a Mac software question than it's something I could easily enable by way of a docker-hosted solution. Something like Mountain Duck might do the trick. But I'll hold out a bit to see if anyone has a suggestion before I buy one of their $50 licenses. Source: 9 months ago
  • Backblaze Product and Pricing Updates
    Not open source, but I had my work buy me a license for: https://mountainduck.io/ and I quite like it. - Source: Hacker News / 10 months ago
  • Best secure and encrypted cloud service?
    For a secure cloud storage setup, I use Cryptomator, accessible at https://cryptomator.org/, on my Android device, and Mountain Duck, available at https://mountainduck.io/, on my desktop. This configuration enables me to choose my own storage provider on a pay-as-you-go basis. My preferred storage provider is S3, mainly because it facilitates easy backup of cloud files on my NAS or via tools such as WinSCP, which... Source: 12 months ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iā€™d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Mountain Duck and Zendesk, you can also consider the following products

RaiDrive - Mount NAS, Router, Google Drive, OneDrive and Dropbox to a network drive or file explorer.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rclone - rsync for cloud storage.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cyberduck - A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!