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Zendesk VS Cyberduck

Compare Zendesk VS Cyberduck and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Cyberduck logo Cyberduck

A libre FTP, SFTP, WebDAV, S3, Backblaze B2, Azure & OpenStack Swift browser.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Cyberduck Landing page
    Landing page //
    2023-09-12

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Cyberduck videos

+ Add

How to Use Cyberduck FTP Client

Category Popularity

0-100% (relative to Zendesk and Cyberduck)

Zendesk

Cyberduck

Customer Support
100 100%
Customer Support
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Help Desk
100 100%
Help Desk
0% 0
FTP Client
0 0%
FTP Client
100% 100

User comments

Share your experience with using Zendesk and Cyberduck. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Cyberduck

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Cyberduck Reviews

10 Best FTP Clients for WordPress Users (Mac and Windows)
Cyberduck doesn’t provide support for Linux, but Mac and Windows users find it rather simple to use and fast for transferring files to and from local and remote locations. Feel free to download the FTP client from the Cyberduck website or you have options for downloads on the Microsoft and Mac App Stores.
Source: kinsta.com
15 Best Rclone Alternatives 2022
Furthermore, Cyberduck integrates with Cryptomator – one of the rclone alternatives mentioned earlier. With the Cryptomator integration, you get access to extra features like filename encryption and file content encryption.
Source: rigorousthemes.com
7 Best FileZilla Alternatives to Use in 2022
Cyberduck offers a clean user interface which is very easy to use. Most of the web developers use Cyberduck FTP client. However, it is recommended for Mac users, which can be accessed for free. Using this app is completely free, and the users can donate to developers if they want to. This program works on Mac as well as Windows OS.
Source: techdator.net
6 FileZilla Alternatives for Safe File Transfers
While managing files can be challenging, searching for files with Cyberduck is easy and viewing them in Quick Look is as simple as pressing the spacebar. Cyberduck is also compatible with external editors, so you can open and edit files in any third-party editor. Whether you prefer TextWrangler, TextEdit, or Sublime Text, you’ll still be able to edit your files.
Source: www.dnsstuff.com
7 FileZilla Alternatives: What Type of FTP Client Are You Looking for?
Users today, like Cyberduck because it has a more modern look and is compatible with cloud services. While it is easy to use, Cyberduck doesn’t leave out the basics like search, resume, and drag & drop file management. Cyberduck is free to download and use, but they do ask for donations to help continue developing and supporting the product.
Source: www.exavault.com

Social recommendations and mentions

Based on our record, Cyberduck should be more popular than Zendesk. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Cyberduck mentions (68)

  • Supabase Storage: now supports the S3 protocol
    Cyberduck: a cloud storage browser for Mac and Windows. - Source: dev.to / about 2 months ago
  • Default" FileZilla download bundled with adware
    FileZilla has a long history with bundling spyware/adware with their primary installers. If you are looking for alternatives, check out Cyberduck. https://en.wikipedia.org/wiki/FileZilla#Bundled_adware_issues https://cyberduck.io. - Source: Hacker News / 3 months ago
  • Cloud storage
    Yes. You can choose exactly what you want to upload. The easiest way to do that is with a client program like Cyberduck (free) or Cloudberry Explorer ($). Source: 6 months ago
  • Why are there so many background permissions for one drive? Why are they unidentified? Anyone else like this? Im concerned about viruses
    You could try Cyberduck, I use it as a replacement for the Google Drive and Dropbox clients, it works with OneDrive as well. Source: about 1 year ago
  • Google Drive Headache/ Workaround
    I use cyberduck for this: https://cyberduck.io. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Cyberduck, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FileZilla - FileZilla is an FTP, or file transfer protocol, client. It lets individuals transfer single files or batches to a web server. For many years, FTP was the standard for website design. Read more about FileZilla.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WinSCP - WinSCP is an open source free SFTP client and FTP client for Windows.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Forklift - The most advanced dual pane file manager and file transfer client for macOS.

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