Moodle
Adobe Learning Manager
LMS Collaborator
Talent LMS
MindTickle
Pluralsight
WorkRamp
Docebo
Front
Freshdesk
Zendesk
HelpScout
LiveAgent
Salesforce Service Cloud
Zoho Desk
GrooveHQ
Moodle
FrontCustomizable, highly extensible, frequently updated/patched, established community support.
Based on our record, Front seems to be a lot more popular than Moodle. While we know about 18 links to Front, we've tracked only 1 mention of Moodle. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Moodle can handle this but it might be overkill for your requirements. Once you have it setup though the quiz feature is really great, and the analytics it provides are awesome. Source: over 3 years ago
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: over 2 years ago
Google image search say it's this: https://front.com/. Source: about 3 years ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: over 3 years ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 3 years ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 3 years ago
Adobe Learning Manager - Adobe Learning Manager (formerly Adobe Captivate Prime LMS) is easy to setup and helps in delivering engaging learning experiences in a personalized manner across devices.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LMS Collaborator - LMS Collaborator is a state-of-the-art learning management system designed to meet the need for corporate training, upskilling, and evaluation with flexible integration abilities.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Talent LMS - A super-easy, cloud LMS to train your employees, partners, customers or students.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support