ModerateKit brings AI powered moderation Gainsight Customer Community platform.

Topic and Reply Moderation Our moderation tools triage, review all posts. Then approve, mark as spam or trash based on your specific Community Guidelines. You can even give ModerateKit your internal guidelines or edge cases for moderation. On top of your Community Rules or Code of Conduct, ModerateKit adds additional moderation for spam, NSFW and other abuse detection, such as; unwanted commercial or advertising type posts.

Topic and Reply Optimization ModerateKit will optimize your community topics and replies to improve quality of the content improving layout, spelling, grammar and auto-translations for non-English content.

Auto-Reply Bot Our Auto-Reply Bot, currently in beta can reply to posts on your community. You supply the Bot with company and product “Knowledge”, this gives the bot context to help with answering questions asked across your community.

ModerateKit: Making Gainsight Communities Self Serve Again!

CodeHerald provides a new way to keep track of your code review queue, grouped by your next action needed.

When would you use CodeHerald?

• You work in a team that does code reviews.
• Your team receives ad-hoc code review requests via multiple channels: DMs, emails, bookmarks of filtered lists.
• Your team sometimes loses track of small pull requests, delaying them days.
• Your team find ad-hoc code review requests distracting, but cannot put a finger on why.
• Your team tried different strategies to improve code review process, and none of them felt right.

If any of the above is true, CodeHerald will help you.

What can CodeHerald do for you?

CodeHerald groups pull requests by next action: must review, needs an update, can be merged. It allows you to replace slack, emails, filters, and browser bookmarks with one single page that you can open at a glance and decide which PR to tackle next.