ModerateKit brings AI powered moderation Gainsight Customer Community platform.

Topic and Reply Moderation Our moderation tools triage, review all posts. Then approve, mark as spam or trash based on your specific Community Guidelines. You can even give ModerateKit your internal guidelines or edge cases for moderation. On top of your Community Rules or Code of Conduct, ModerateKit adds additional moderation for spam, NSFW and other abuse detection, such as; unwanted commercial or advertising type posts.

Topic and Reply Optimization ModerateKit will optimize your community topics and replies to improve quality of the content improving layout, spelling, grammar and auto-translations for non-English content.

Auto-Reply Bot Our Auto-Reply Bot, currently in beta can reply to posts on your community. You supply the Bot with company and product “Knowledge”, this gives the bot context to help with answering questions asked across your community.

ModerateKit: Making Gainsight Communities Self Serve Again!

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