MAXfocus

Website

solarwindsmsp.com

Pricing URL

-

$ Details

-

Platforms

-

Categories

#Remote Desktop #Remote PC Access #Remote Control #Group Chat & Notifications

Remote Utilities

Website

remoteutilities.com

Pricing URL

Official Remote Utilities Pricing

$ Details

freemium $99.0 / One-off (Starter license includes 20 controlled devices)

Platforms

Windows MacOS Linux iOS Android

Categories

#Remote Desktop #Remote PC Access #Group Chat & Notifications #Remote Control #Remote Work Tools

MAXfocus features and specs

• Comprehensive Remote Monitoring
  MAXfocus offers robust tools for remote monitoring and management (RMM), making it easier for IT professionals to monitor client networks, servers, and workstations from a single platform.
• Integrated Security Features
  The platform includes various security features such as patch management and antivirus tools, which help protect client systems from vulnerabilities without needing additional software.
• Scalability
  MAXfocus is designed to grow with businesses, offering flexible options and pricing models that can accommodate both small businesses and larger enterprises as they expand.
• Customizable Dashboards and Reports
  Users can customize dashboards and reports to fit their specific needs, providing them with relevant data and insights for better decision-making and client service.
• Cloud-Based Accessibility
  Being a cloud-based solution, MAXfocus allows technicians to access the platform and manage client systems from anywhere, which enhances operational flexibility.

Possible disadvantages of MAXfocus

• Complex Setup Process
  Some users report that the initial setup of MAXfocus can be complex and time-consuming, requiring a learning curve to fully understand and configure the platform.
• Cost Considerations
  Depending on the features and number of endpoints managed, the cost of MAXfocus can be significant, potentially posing a challenge for smaller businesses with limited budgets.
• Limited Customer Support
  There have been reports of limited customer support availability, which can be frustrating for users who encounter issues or require assistance promptly.
• Interface Usability
  Some users find the user interface to be unintuitive or outdated, which can hinder their overall experience and efficiency when using the platform.
• Feature Overload
  While offering a wide range of features is typically an advantage, some users might find themselves overwhelmed by the number of options, leading to underutilization of the platform’s capabilities.

Remote Utilities features and specs

• Remote access over LAN - Directly connect to a remote PC using its IP address or DNS name.
• Remote access over the Internet - Bypass firewalls using our built-in and free cloud service.
• Unattended access - Deploy the Host module for 24/7 access to remote PCs.
• Attended access - Provide ad hoc remote support over the Internet using the Agent module.
• Self-hosted server - Route all remote connections through your own intermediary server.
• Address books and folders - Better organize your remote connections.
• Active Directory integration - Auto-shows tree when Viewer is installed in a domain and supports adding more domain controllers.
• Mobile support - Access your remote computers from iOS and Android devices.
• Control remote desktop, mouse pointer, and send keystrokes.
• Transfer files between computers through an encrypted channel.
• Power control - Shut down, restart, lock the remote PC, or turn on/off the remote monitor.
• Terminal - Gain full access to the command line on the remote computer.
• Task manager - View processes, windows, services, and users on the remote computer.
• Remote registry - Edit as if using Windows regedit.exe utility.
• Execute applications on the remote PC by sending a command from the local PC.

Analysis of Remote Utilities

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Remote Utilities licensing explained

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