Software Alternatives, Accelerators & Startups

Matomo VS PushFeedback

Compare Matomo VS PushFeedback and see what are their differences

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Matomo logo Matomo

Matomo is an open-source web analytics platform

PushFeedback logo PushFeedback

Find out which docs pages your users actually hate. One-button widget, annotated screenshots, and AI reports that turn reader feedback into a prioritized fix list. Live in 5 minutes.
  • Matomo Landing page
    Landing page //
    2023-10-23
  • PushFeedback Feedback widget in documentation site
    Feedback widget in documentation site //
    2026-07-29
  • PushFeedback Feedback analytics dashboard
    Feedback analytics dashboard //
    2026-07-29
  • PushFeedback Organize feedback with AI
    Organize feedback with AI //
    2026-07-29

PushFeedback is a feedback widget built for documentation sites. Readers click one button on the page they're already reading, leave a rating, a comment, and an annotated screenshot showing exactly where they got stuck. On the other side, your team gets a ranked view of which pages draw the most negative feedback, and AI Reports group hundreds of comments into recurring themes with recommended fixes, so you update the pages that actually confuse people instead of the ones you guess at. It installs in about 5 minutes via script tag, npm, or native plugins for Docusaurus, MkDocs, Sphinx, Starlight, WordPress, and more, and routes feedback to Slack, Teams, Jira, or Zapier. GDPR-ready with no tracking cookies, a lightweight async widget under 30KB, and a free plan that collects unlimited feedback with every entry readable forever. Built by TechDocs Studio and running on 200+ documentation sites since 2023, with 25,000+ feedback reports processed.

Matomo

Website
matomo.org
$ Details
Platforms
-
Release Date
-
Startup details
Country
New Zealand

PushFeedback

$ Details
freemium
Platforms
Wordpress Docusaurus Sphinx MkDocs ReactJS Web Webflow
Release Date
2023 April
Startup details
Country
Spain

Matomo features and specs

  • Open Source
    Matomo is an open-source platform, allowing for customization and transparency in how data is collected and processed.
  • Data Ownership
    Users have full ownership of their data, ensuring that no third-party entities have access to sensitive information.
  • Privacy Compliance
    Matomo is designed with privacy in mind, making it easier to comply with GDPR, CCPA, and other data protection regulations.
  • Self-Hosting Option
    Matomo can be self-hosted, giving users complete control over their data security and server environment.
  • Feature-Rich
    The platform offers a wide range of features, including A/B testing, heatmaps, session recording, and more.
  • Community Support
    A large community of users and developers contributes plugins, improvements, and support, enriching the ecosystem.

Possible disadvantages of Matomo

  • Complex Setup
    The initial setup, especially for self-hosted versions, can be complex and time-consuming, requiring technical expertise.
  • Resource Intensive
    Running Matomo, particularly its self-hosted version, can be resource-intensive, requiring significant server capabilities.
  • Cost for Advanced Features
    While the basic version is free, advanced features and cloud hosting come at a cost, which might be expensive for small businesses.
  • Limited Integrations
    Matomo offers fewer integrations with other marketing and analytics tools compared to some other platforms like Google Analytics.
  • Learning Curve
    New users may find the interface and advanced features challenging to learn and navigate initially.
  • Performance Issues
    Some users report performance issues, particularly with large volumes of data or on less powerful servers.

PushFeedback features and specs

  • Feedback widget
    One-button widget with rating, comment, and optional email that sits on the page readers are already viewing.
  • Annotated screenshots
    Users capture a screenshot and mark exactly where they got stuck, so "this is unclear" comes with visual context.
  • AI Reports
    AI groups feedback into recurring themes with mention counts, representative quotes, and recommended fixes.
  • Page-level insights
    A ranked view of which pages receive the most negative feedback, sortable by sentiment trend or volume.
  • Sentiment tracking
    Track sentiment over time to measure whether your docs updates actually improved the pages.
  • Integrations
    Native plugins for Docusaurus, MkDocs, Sphinx, Starlight, and WordPress, plus npm, CDN, or a plain script tag.
  • Workflow
    Route feedback to Slack, Microsoft Teams, Jira, Zapier, or Make so nothing sits unread in a dashboard.
  • Feedback management
    Triage, organize, and archive incoming feedback, and reply by email when users leave their address.
  • Customizable appearance
    Match your brand colors, theme, and position; display the widget inline or floating.
  • GDPR compliance
    No tracking cookies, configurable consent checkbox, EU-hosted infrastructure available, and full data export.
  • Free plan
    Collects unlimited feedback with every entry readable forever, no credit card required.

Analysis of Matomo

Overall verdict

  • Matomo is a good choice for those who prioritize data privacy and require a comprehensive analytics tool that can be self-hosted. It's especially suitable for organizations hesitant about sharing data with third-party services and for those looking for customizable and transparent analytics solutions.

Why this product is good

  • Matomo is a popular open-source web analytics platform that provides in-depth insights into website traffic, user behavior, conversion rates, and more. It's considered a robust alternative to Google Analytics, with a focus on data privacy, as users can host the platform on their own servers or use Matomo's cloud-based service. Matomo offers features such as heatmaps, session recordings, goal tracking, and more, which can be particularly valuable for businesses looking to gain a detailed understanding of their website performance while maintaining control over their data.

Recommended for

  • Privacy-conscious businesses
  • Web developers
  • Data analysts
  • E-commerce sites
  • Organizations with in-house IT capabilities
  • Government and educational institutions
  • Non-profits looking for cost-effective solutions

Matomo videos

Matomo Analytics - Dashboards

More videos:

  • Review - WP-Matomo (WP-Piwik) Review: Open Source Analytics For WordPress
  • Review - What are the differences between Matomo Analytics and Google Analytics
  • Review - AMU WEBD122 - Spohnholtz Piwik Analytics Review
  • Review - Matomo On-Premise installation overview

PushFeedback videos

No PushFeedback videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Matomo and PushFeedback)
Analytics
100 100%
0% 0
Visual Feedback
0 0%
100% 100
Web Analytics
100 100%
0% 0
User Feedback
0 0%
100% 100

Questions & Answers

As answered by people managing Matomo and PushFeedback.

Who are some of the biggest customers of your product?

PushFeedback's answer:

  • Camunda
  • JointJS
  • Katalon
  • Spotify

What makes your product unique?

PushFeedback's answer:

PushFeedback combines a lightweight feedback widget, annotated screenshots, and AI-powered analysis in one tool that installs in about 5 minutes on any website. Visitors click one button on the page they're already viewing, leave a rating and comment, and mark up a screenshot showing exactly where they got stuck, so "this is confusing" arrives with visual context. On your side, AI Reports group hundreds of entries into recurring themes with recommended fixes, and page-level insights rank which pages draw the most negative feedback. It's battle-tested on 200+ sites with over 25,000 feedback reports processed since 2023, loads asynchronously at under 30KB, and the free plan collects unlimited feedback with every entry readable forever.

Why should a person choose your product over its competitors?

PushFeedback's answer:

Three reasons: it's easier, it's more actionable, and it's honestly priced.

  • Easier: if you can paste a script tag you can install it, and there are native plugins for WordPress, React, Docusaurus, Sphinx, and more, plus routing to Slack, Teams, Jira, Zapier, and Make.

  • More actionable: instead of a dashboard of raw comments, AI turns feedback into a prioritized fix list with themes, sentiment trends, and recommended actions, so you fix root causes instead of reading 500 entries.

  • Honestly priced: public self-serve pricing with a free tier that never expires and a Professional plan at $24/month, no demo call required. And it's proven where feedback tools face their toughest audience: 200+ documentation sites where technical readers report problems daily.

How would you describe the primary audience of your product?

PushFeedback's answer:

Anyone running a site that has to keep getting better based on real user input. That includes documentation teams and technical writers maintaining API docs and guides, development teams collecting visual bug reports and UX feedback, agencies gathering annotated client feedback on websites they build and maintain, product and content teams tracking which pages help and which frustrate, and educators collecting input from students. If your visitors notice problems but never tell you, PushFeedback gives them a one-click way to do it on the page itself.

What's the story behind your product?

PushFeedback's answer:

PushFeedback started in 2023 with a simple observation: visitors notice problems on your site constantly, and almost none of them ever tell you. A form hidden behind a contact page doesn't get filled in; a button on the page they're already reading does. We built the tool we wanted ourselves: one button, an annotated screenshot, a rating, and a dashboard that turns the stream into a prioritized to-do list. We proved it first in the hardest arena we knew, documentation sites with demanding technical readers, and today it runs on 200+ sites and has processed over 25,000 feedback reports for docs teams, dev teams, agencies, and educators. PushFeedback is built by TechDocs Studio, a company from Spain; its sibling product, Biel.ai, is an AI assistant for docs.

Which are the primary technologies used for building your product?

PushFeedback's answer:

The widget is a framework-agnostic web component that drops into any site via script tag or npm, with dedicated wrappers and plugins for React, WordPress, Docusaurus, and Sphinx. The marketing site runs on Next.js. AI Reports are powered by large language models with evaluation tuning for reliable theme detection. Infrastructure is GDPR-ready, with no tracking cookies and EU hosting available.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Matomo and PushFeedback

Matomo Reviews

  1. peekmyip
    ยท Working at PeekMyIP ยท

Top 5 Plausible Analytics Alternatives in 2024
With advanced web analytics Matomo Analytics also provides eCommerce analytics capabilities.
Source: www.putler.com
Top 9 Plausible Analytics alternatives in 2024
Matomo, one of the best Plausible analytics alternatives, an open-source analytics platform, prioritizes data ownership and customization. It allows users to host analytics on their servers, ensuring complete control over collected data.
Source: usermaven.com
Top 5 Self-Hosted, Open Source Alternatives to Google Analytics
Use Case Example: A healthcare website uses Matomo to securely track user interactions while maintaining strict compliance with health data privacy regulations.
Source: zeabur.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Piwik PRO offers similar if not same benefits as mentioned above and makret themselves a tool for โ€œTechnical Marketersโ€. If you did not know then let me tell you that Matomo and Piwik PRO both these products emerged from the humble beginnings of the Piwik project but have since charted a slightly different paths.
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Piwik PRO offers similar if not same benefits as mentioned above and makret themselves a tool for โ€œTechnical Marketersโ€. If you did not know then let me tell you that Matomo and Piwik PRO both these products emerged from the humble beginnings of the Piwik project but have since charted a slightly different paths.
Source: medium.com

PushFeedback Reviews

We have no reviews of PushFeedback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Matomo seems to be more popular. It has been mentiond 86 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Matomo mentions (86)

  • Indie Hacking with Open Source Tools: Innovating on a Budget
    Another case involves a duo launching an eco-friendly e-commerce website. Using WordPress paired with WooCommerce, they built a fully featured site with a sustainable operational model. Enhanced analytics from Matomo brought data-driven insights and growth strategies to life. This project highlights the benefits of cost-effective, community-driven solutions in the competitive e-commerce landscape. - Source: dev.to / about 1 year ago
  • 10 of the Best Web Analytics Tools for React Websites
    As an open-source cloud and on-premise tool, Matomo gives users complete control over their data, allowing them to host it on their servers and comply with privacy regulations such as GDPR. - Source: dev.to / over 1 year ago
  • Indie Hacking with Open Source Tools: Innovating on a Budget
    Analytical tools like Matomo provide critical insights into user behavior and site performance. - Source: dev.to / over 1 year ago
  • Show HN: Vince โ€“ A self hosted alternative to Google Analytics
    Matomo is another oneโ€ฆ https://matomo.org/. - Source: Hacker News / over 1 year ago
  • ๐Ÿ”ฅMatomo 5 UPGRADE - A step-by-step GUIDE ๐ŸคŒ
    Matomo just released their major v5 upgrade with following key improvements:. - Source: dev.to / over 2 years ago
View more

PushFeedback mentions (0)

We have not tracked any mentions of PushFeedback yet. Tracking of PushFeedback recommendations started around Jul 2026.

What are some alternatives?

When comparing Matomo and PushFeedback, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Plausible.io - Plausible Analytics is a simple, open-source, lightweight (< 1 KB) and privacy-friendly web analytics alternative to Google Analytics. Made and hosted in the EU, powered by European-owned cloud infrastructure ๐Ÿ‡ช๐Ÿ‡บ

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Fathom Analytics - Simple, trustworthy website analytics (finally)

Marker.io - Visual feedback and bug reporting tool for websites