Software Alternatives & Reviews

ManyChat VS Tactful.ai

Compare ManyChat VS Tactful.ai and see what are their differences

ManyChat logo ManyChat

ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.
  • ManyChat Landing page
    Landing page //
    2023-09-20
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

ManyChat videos

ManyChat Review - Facebook Messenger Bot Marketing For Traffic Generation

More videos:

  • Review - ManyChat Review: How I Built A Messenger List of 59,872 Subscribers
  • Review - Best Facebook Messenger Bot App (ManyChat Review)

Tactful.ai videos

Tactful Unified Cognitive Customer Experience Platform

Category Popularity

0-100% (relative to ManyChat and Tactful.ai)
Chatbots
98 98%
2% 2
Customer Support
0 0%
100% 100
CRM
100 100%
0% 0
Live Chat
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManyChat and Tactful.ai

ManyChat Reviews

Top 7 Chatbot Solutions Ideal for Small Businesses
This versatile program enables small business proprietors to develop chatbots across various messaging platforms such as Instagram, WhatsApp, Messenger, and SMS. With ManyChat, users can construct tailored funnels designed for diverse purposes including offering discounts, facilitating rewards, addressing cart abandonment issues, making announcements, and launching new...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
10 best Manychat alternatives in 2024 (free & paid)
Whether you find that Manychat lacks features you need, its pricing doesn't suit your needs, or you just don't like its user interface, there are many Manychat alternatives that you can consider.
Source: chatfuel.com
10 Best ManyChat Alternatives for Bot Building in 2024
The reason why many users are looking for ManyChat alternatives is its cons, as, for instance, complex setup. Some users have encountered difficulties when setting up automated flows and crafting communication series in ManyChat. Moreover, the service’s customer support seems to be limited, according to some ManyChat reviews.
Source: sendpulse.com

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    👍 Pros:    Affordable|Automation|Omni-channel|Live chat
    👎 Cons:    Notifications

What are some alternatives?

When comparing ManyChat and Tactful.ai, you can also consider the following products

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

ChatBot - Easy to use chatbot platform for business

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.