Software Alternatives & Reviews

Tactful.ai VS Chatfuel

Compare Tactful.ai VS Chatfuel and see what are their differences

Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.

Chatfuel logo Chatfuel

Chatfuel is the best bot platform for creating an AI chatbot on Facebook.
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

  • Chatfuel Landing page
    Landing page //
    2023-09-15

Tactful.ai videos

Tactful Unified Cognitive Customer Experience Platform

Chatfuel videos

Chatfuel vs ManyChat - What's the difference between these 2 bot building platforms?

More videos:

  • Review - Product Hunt Review E15 (Chatfuel, Create, 15Five) by Cleveroad Inc.

Category Popularity

0-100% (relative to Tactful.ai and Chatfuel)
Customer Support
100 100%
0% 0
Chatbots
2 2%
98% 98
CRM
0 0%
100% 100
Customer Engagement
100 100%
0% 0

User comments

Share your experience with using Tactful.ai and Chatfuel. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Tactful.ai and Chatfuel

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    ๐Ÿ‘ Pros:    Affordable|Automation|Omni-channel|Live chat
    ๐Ÿ‘Ž Cons:    Notifications

Chatfuel Reviews

10 best Manychat alternatives in 2024 (free & paid)
Chatfuel is a no-code 'drag-and-drop' AI-powered messaging platform. You can use it to automate marketing sales and support, lead generation, reply to FAQs in comments and direct messages in real time, collect user data, improve ads, create re-engagement campaigns, and more.
Source: chatfuel.com

Social recommendations and mentions

Based on our record, Chatfuel seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tactful.ai mentions (0)

We have not tracked any mentions of Tactful.ai yet. Tracking of Tactful.ai recommendations started around Mar 2021.

Chatfuel mentions (3)

  • How do you auto send DMs to new followers?
    You can use a service like LinkDM or Chatfuel to auto DM anyone that comments on your posts, reels or stories, but you cannot auto DM anyone that follows you. Source: 12 months ago
  • Marketing tips for reels
    You can use an Instagram approved Inbox marketing solution like LinkDM or Chatfuel to automatically DM the shopping link to anyone that comments on the Post, Reel or Story. Source: about 1 year ago
  • I wanna find a chat bot
    A few months ago, I did a lot of research on this subject. I have tried many chatbots. In my opinion, Chatfuel is the best. Source: almost 3 years ago

What are some alternatives?

When comparing Tactful.ai and Chatfuel, you can also consider the following products

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

ChatBot - Easy to use chatbot platform for business

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.