Software Alternatives & Reviews

ManageEngine Patch Connect Plus VS Zendesk

Compare ManageEngine Patch Connect Plus VS Zendesk and see what are their differences

ManageEngine Patch Connect Plus logo ManageEngine Patch Connect Plus

Patch Connect Plus is SCCM third party patch management tool which helps you to manage non-Microsoft & third party patches. Try SCCM third party patch management from ManageEngine!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • ManageEngine Patch Connect Plus Landing page
    Landing page //
    2023-01-11

Patch Connect Plus is an auxiliary tool for Microsoft's System Center Configuration Manager (SCCM) and introduces third-party patch management to your everyday IT management operations. Patch Connect Plus supports a large repository of over 530 updates for 330+ third party applications.

Automate the deployment of third-party patches through SCCM. Patch Connect Plus automatically scans, publishes and initiates SCCM-WSUS syncs to make updates available from the SCCM console. From there, the deployment of published patches can be carried out using SCCM's Automated Deployment Rules (ADR).

Apart from third-party updates, Patch Connect Plus also lets you manage and deploy third-party applications to endpoints using the SCCM Application Management feature of the product. Additionaly, you can customize the deployment of both third-party applications and their respective updates using pre/post scripts.

With SCCM versions 1806 and above, Microsoft extended support to custom update catalogs through the Software Update Point. Patch Connect Plus offers third-party software update catalogs ready to be published to SCCM. The product enables a range of on-demand client actions that can be performed from the console using the integrated admin tools feature.

Patch Connect Plus comes with a dedicated SCCM plug-in which allows you to view the complete list of third-party updates, carry out deployment and subsequently generate reports to evaluate your patch management cycle.

  • Zendesk Landing page
    Landing page //
    2024-05-06

ManageEngine Patch Connect Plus features and specs

  • Automated third-party patching: Yes
  • SCCM Application Management: Yes
  • Intune Application Management: Yes
  • Auto-detection of third-party updates: Yes
  • Admin Tools: Yes
  • Native SCCM Plug-in: Yes
  • Customized Deployment: Yes
  • Deployment Reports: Yes
  • Update Catalogs: Yes

Zendesk features and specs

No features have been listed yet.

ManageEngine Patch Connect Plus videos

How to deploy patches using SCCM | ManageEngine Patch Connect Plus

More videos:

  • Tutorial - Setting Up Patch Connect Plus
  • Review - Third-party patch management in SCCM | Anoop C. Nair | ManageEngine Patch Connect Plus webinar

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to ManageEngine Patch Connect Plus and Zendesk)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Patch Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine Patch Connect Plus and Zendesk

ManageEngine Patch Connect Plus Reviews

We have no reviews of ManageEngine Patch Connect Plus yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ManageEngine Patch Connect Plus mentions (0)

We have not tracked any mentions of ManageEngine Patch Connect Plus yet. Tracking of ManageEngine Patch Connect Plus recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing ManageEngine Patch Connect Plus and Zendesk, you can also consider the following products

SolarWinds Patch Manager - SolarWinds Patch Manager is an intuitive patch management software for quickly addressing software vulnerabilities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PDQ Deploy - Deploy software quickly with PDQ Deploy. It's simple to install just about anything to multiple computers on your network.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!